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Vistara

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Vistara
Vistara Logo.svg
IATA ICAO Callsign
UK VTI VISTARA
Founded2013; 9 years ago (2013)
Commenced operations9 January 2015; 7 years ago (2015-01-09)
HubsIndira Gandhi International Airport
Frequent-flyer programClub Vistara
Fleet size52
Destinations43[1]
Parent companyTata Sons (51%)
HeadquartersLevel 10, One Horizon Center, Golf Course Rd, Gurgaon
Key people
RevenueIncrease 4,738.45 Crore
(US$676.9 million) (2020)
ProfitNegative increase ₹−1,813.38 Crore
(US$−259.05 million) (2020)
Employees900 (March 2016)[2]
Websiteairvistara.com

Tata SIA Airlines Limited, operating as Vistara, is an Indian full-service airline, based in Gurugram, with its hub at Indira Gandhi International Airport. The carrier, a joint venture between Tata Sons and Singapore Airlines, commenced operations on 9 January 2015 with its inaugural flight between Delhi and Mumbai. The airline had carried more than two million passengers by June 2016[3] and as of May 2019, has a 4.7% share [4] of the domestic carrier market, making it the 6th largest domestic airline.[5] The airline serves 34[6] destinations with a fleet of Airbus A320, Airbus A321neo, Boeing 787-9 and Boeing 737-800NG[7] aircraft. [8]

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Airline

Airline

An airline is a company that provides air transport services for traveling passengers and freight. Airlines use aircraft to supply these services and may form partnerships or alliances with other airlines for codeshare agreements, in which they both offer and operate the same flight. Generally, airline companies are recognized with an air operating certificate or license issued by a governmental aviation body. Airlines may be scheduled or charter operators.

Gurgaon

Gurgaon

Gurgaon, officially named Gurugram, is a city located in the northern Indian state of Haryana. It is situated near the Delhi–Haryana border, about 30 kilometres (19 mi) southwest of the national capital New Delhi and 268 km (167 mi) south of Chandigarh, the state capital. It is one of the major satellite cities of Delhi and is part of the National Capital Region of India. As of 2011, Gurgaon had a population of 1,153,000.

Indira Gandhi International Airport

Indira Gandhi International Airport

Indira Gandhi International Airport is the primary international airport serving Delhi, the capital of India, and the National Capital Region (NCR). The airport, spread over an area of 5,106 acres (2,066 ha), is situated in Palam, Delhi, 15 km (9.3 mi) southwest of the New Delhi Railway Station and 16 km (9.9 mi) from New Delhi city centre. Named after Indira Gandhi (1917–1984), the former Prime Minister of India, it is the busiest airport of India in terms of passenger traffic since 2009. It is also the busiest airport in the country in terms of cargo traffic, overtaking Mumbai during late 2015. As of now, it is the one of the world's busiest airports by passenger traffic. It is the second busiest airport in the world by seating capacity, having a seating capacity of 3,611,181 seats, and the busiest airport in Asia by passenger traffic handling nearly 37.14 million passengers in 2021.

Tata Sons

Tata Sons

Tata Sons Private Limited is the parent company of the Tata Group and holds the bulk of shareholding in the Tata group of companies including their land holdings across India, tea estates and steel plants. It is a privately owned conglomerate of nearly 100 companies encompassing several primary business sectors: chemicals, consumer products, energy, engineering, information systems, materials, and services. Headquarters are in Mumbai.

Singapore Airlines

Singapore Airlines

Singapore Airlines is the flag carrier airline of the Republic of Singapore with its hub located at Singapore Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in corporate branding segment. It has been ranked as the world's best airline by Skytrax four times.

Delhi

Delhi

Delhi, officially the National Capital Territory (NCT) of Delhi, is a city and a union territory of India containing New Delhi, the capital of India. Straddling the Yamuna river, primarily its western or right bank, Delhi shares borders with the state of Uttar Pradesh in the east and with the state of Haryana in the remaining directions. The NCT covers an area of 1,484 square kilometres (573 sq mi). According to the 2011 census, Delhi's city proper population was over 11 million, while the NCT's population was about 16.8 million. Delhi's urban agglomeration, which includes the satellite cities of Ghaziabad, Faridabad, Gurgaon and Noida in an area known as the National Capital Region (NCR), has an estimated population of over 28 million, making it the largest metropolitan area in India and the second-largest in the world.

Mumbai

Mumbai

Mumbai is the capital city of the Indian state of Maharashtra and the de facto financial centre of India. According to the United Nations, as of 2018, Mumbai is the second-most populous city in India after Delhi and the eighth-most populous city in the world with a population of roughly 20 million. As per the Indian government population census of 2011, Mumbai was the most populous city in India with an estimated city proper population of 12.5 million (1.25 crore) living under the Brihanmumbai Municipal Corporation. Mumbai is the centre of the Mumbai Metropolitan Region, the sixth most populous metropolitan area in the world with a population of over 23 million. Mumbai lies on the Konkan coast on the west coast of India and has a deep natural harbour. In 2008, Mumbai was named an alpha world city. It has the highest number of millionaires and billionaires among all cities in India.

History

The airline was founded in 2013 as a joint venture (JV) between India's conglomerate Tata Sons and Singapore Airlines (SIA).[9][10][11][12][13] The two companies had made a bid in the mid-1990s to launch a full-service carrier in India that was unsuccessful, being denied regulatory approval by the Indian government.[14] With India opening up its airline sector for 49 percent foreign direct investment (FDI) in 2012, Tata and SIA once again decided to float a JV airline company in India.[15] The JV, Tata SIA Airlines Limited (TSAL), was envisaged as a premium full-service carrier to cater to the demands of high-end business travellers in India's civil aviation market dominated by low-cost carriers. India's Foreign Investment Promotion Board approved the JV in October 2013, allowing SIA to take a 49 percent stake in the airline.[16] The two parent companies initially pledged to invest a combined US$100mn as start-up capital, with Tata Sons owning 51 percent and Singapore Airlines owning the remaining 49 percent.[17] This was part of Tata's second major foray into the aviation sector along with a minority stake in AirAsia India.[18] The company's first venture, Tata Airlines, was established in the 1930s and later became the flag carrier Air India after nationalization.[19]

The company unveiled its brand identity "Vistara" on 11 August 2014.[10] The name was taken from the Sanskrit word vistāra, meaning "limitless expanse".[20][21] Vistara received its air operator's certificate from the Directorate General of Civil Aviation on 15 December 2014 and started operations on 9 January 2015.[18][22][23] Vistara became the first carrier to operate domestic services out of the new Terminal 2 at Mumbai's Chhatrapati Shivaji Maharaj International Airport.[24] On 24 August 2015, Vistara inaugurated the Aviation Security Training Institute, an in-house institute for training its cockpit and cabin crew, security staff and others related to aviation industry. The institute has secured the necessary approvals from the nodal body Bureau of Civil Aviation Security.[25] From the first month of operation, Vistara consistently achieved very high on-time performance records of over 90 percent, the highest among India's domestic carriers.[26][27] On 20 August 2015, Vistara declared it had carried half a million passengers in just over seven months of operations.[28] As of February 2016, Vistara has a share of 2% in the domestic carrier market.[29] Vistara recently received the membership of the International Air Transport Association (IATA),[30] joining the association of more than 280 airlines around the world that represents, leads and serves the airline industry. With this, Vistara becomes one of the select few airlines in India to have the IATA membership.

Vistara announced on 11 July 2019 that their first international destination would be Singapore. The airline started its first international service from Delhi to Singapore and Mumbai to Singapore on 6 and 7 August respectively using the Boeing 737-800 NG which was earlier used by Jet Airways.[31][32][33]

On 29 February 2020, the airline took the delivery of its first wide-body Boeing 787-9, becoming the first Indian airline to operate this aircraft and yet to receive five more such aircraft.[34] On 28 May 2020, the airline operated its first commercial flight on Boeing 787-9 Dreamliner on Delhi-Kolkata route.[35] On 28 August the same year, the airline started its first intercontinental flight between Delhi and London Heathrow.[36]

After the acquisition of Air India by the Tata group in January 2022, sources reported the chances of a merger between Vistara and Air India.[37]

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Joint venture

Joint venture

A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to access a new market, particularly Emerging market; to gain scale efficiencies by combining assets and operations; to share risk for major investments or projects; or to access skills and capabilities. Work by Reuer and Leiblein challenged the claim that joint ventures minimize downside risk.

Conglomerate (company)

Conglomerate (company)

A conglomerate is a multi-industry company – i.e., a combination of multiple business entities operating in entirely different industries under one corporate group, usually involving a parent company and many subsidiaries. Conglomerates are often large and multinational.

Foreign direct investment

Foreign direct investment

A foreign direct investment (FDI) is an investment in the form of a controlling ownership in a business in one country by an entity based in another country. It is thus distinguished from a foreign portfolio investment by a notion of direct control.

Foreign Investment Promotion Board

Foreign Investment Promotion Board

The Foreign Investment Promotion Board (FIPB) was a national agency of Government of India, with the remit to consider and recommend foreign direct investment (FDI) which does not come under the automatic route. India attract net inward foreign direct investment amounting to USD 30.76 billion during the fiscal year ended March 2014, a 14.13% increase compared to the previous fiscal year. acted as a single window clearance for proposals on foreign direct investment (FDI) in India. The Foreign Investment Promotion Board (FIPB) was housed in the Department of Economic Affairs, Ministry of Finance. FIPB was abolished on 24 May 2017, as announced by Finance Minister Arun Jaitley during 2017-2018 budget speech in Lok Sabha.

AirAsia India

AirAsia India

AirAsia India is an Indian low-cost airline headquartered in Bangalore (Bengaluru), Karnataka. The airline was a joint venture between Tata Sons and AirAsia Bhd. Tata Sons currently holds 100% stake in the airline, after AirAsia Bhd sold its remaining 16.33℅ stake to Air India. It commenced operations in June 2014 with Bangalore as its primary operating base.

Air India

Air India

Air India is the flag carrier airline of India, headquartered at New Delhi. It is owned by Talace Private Limited, a Special-Purpose Vehicle (SPV) of Tata Sons, after Air India Limited's former owner, the Government of India, completed the sale. Air India operates a fleet of Airbus and Boeing aircraft serving 102 domestic and international destinations. The airline has its hub at Indira Gandhi International Airport, New Delhi, alongside several focus cities across India. Air India is the largest international carrier out of India with an 18.6% market share. Over 60 international destinations are served by Air India across four continents. The airline became the 27th member of Star Alliance on 11 July 2014.

Air operator's certificate

Air operator's certificate

An air operator's certificate (AOC) is the approval granted by a civil aviation authority (CAA) to an aircraft operator to allow it to use aircraft for commercial purposes. This requires the operator to have personnel, assets, and system in place to ensure the safety of its employees, and the general public. The certificate will list the aircraft types, and registrations to be used, for what purpose and in what area – specific airports or geographic region.

Directorate General of Civil Aviation (India)

Directorate General of Civil Aviation (India)

The Directorate General of Civil Aviation (DGCA) is a statutory body of the Government of India to regulate civil aviation in India. It became a statutory body under the Aircraft (Amendment) Act, 2020. The DGCA investigates aviation accidents and incidents, maintains all regulations related to aviation and is responsible for issuance of licenses pertaining to aviation like PPL's, SPL's and CPL's in India. It is headquartered along Sri Aurobindo Marg, opposite Safdarjung Airport, in New Delhi. The Government of India is planning to replace the organisation with a Civil Aviation Authority (CAA), modelled on the lines of the American Federal Aviation Administration (FAA).

Chhatrapati Shivaji Maharaj International Airport

Chhatrapati Shivaji Maharaj International Airport

Chhatrapati Shivaji Maharaj International Airport is an international airport serving Mumbai and the Mumbai Metropolitan Region (MMR). It is the second busiest airport in the country in terms of total and international passenger traffic after Delhi, and was the 14th busiest airport in Asia and 41st busiest airport in the world by passenger traffic in calendar year 2019. Its passenger traffic was about 49.8 million in year 2018. It is also the second busiest airport in terms of cargo traffic. In March 2017, the airport surpassed London's Gatwick Airport as the world's busiest to operate a single runway at a time. This was later surpassed again by Gatwick Airport at the end of 2019 due to passenger numbers falling at Mumbai. The airport's IATA code BOM is associated with "Bombay", the city's former legal name.

Bureau of Civil Aviation Security

Bureau of Civil Aviation Security

The Bureau of Civil Aviation Security (BCAS) is an attached office of the Ministry of Civil Aviation (India). It is the regulatory authority for civil aviation security in India. It is headed by an officer of the rank of Director general of Police and is designated as Director General of Bureau of Civil Aviation Security. The Director General, BCAS is the appropriate authority for implementation of Annexure 17(Security: Safeguarding International Civil Aviation Against Acts of Unlawful Interference) to Chicago convention of International Civil Aviation Organization. The Director General, BCAS is responsible for the development, implementation and maintenance of the National Civil Aviation Security Programme.

Boeing 737 Next Generation

Boeing 737 Next Generation

The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boeing 737, it has been produced since 1997 and is an upgrade of the 737 Classic (−300/-400/-500) series.

Jet Airways

Jet Airways

Jet Airways (India) Ltd is an Indian airline based in Delhi NCR, with a training and developmental center in Mumbai. Incorporated in April 1992 as a limited liability company, the airline began operations as an air taxi operator in 1993. It began full-fledged operations in 1995 with international flights added in 2004. The airline went public in 2005 and in 2007, when it acquired Air Sahara. Before the founding of Vistara in 2015, it was the only full-service airline based in India apart from Air India. The airline is expected to re-commence its flight operations by the end of 2022, making it the first Indian airline to be revived after ceasing operations.

Corporate affairs

On 15 April 2014,[38] Vistara chose Phee Teik Yeoh as the chief executive officer (CEO) and Giam Ming Toh as the chief commercial officer (CCO), both from Singapore Airlines.[39]

In March 2015, Vistara shifted to its new office at the One Horizon Center tower in Sector 43, Gurgaon, a satellite city of Delhi.[40][41] Initially it started out with a three-member board comprising Swee Wah Mak (SIA group), Mukund Rajan and Prasad Menon (Tata group), with the latter as chairman.[42][43] In August 2015, the airline expanded the board by introducing two new members, Som Mittal and Sangeeta Pendurkar, along with an equity infusion of 2 billion (US$25 million), part of 5 billion (US$63 million) initially planned by Tata and SIA together.[44][45] In January 2016, Bhaskar Bhat, present Managing Director of Titan, joined as the new chairman following Prasad Menon's retirement.[46][47][48] In March 2016, Vistara appointed Sanjiv Kapoor as its chief strategy and commercial officer as the successor to Giam Ming Toh who was scheduled to leave in mid-April 2016 following completion of his deputation at Vistara.[49]

On 16 October 2017, it was announced that Leslie Thng would succeed Yeoh Phee Teik as CEO of Vistara.[50] Yeoh returned to Singapore Airlines to take up a senior management role as Acting Senior Vice President of Customer Experience.[51] Thng was serving as Chief Commercial Officer of Budget Aviation Holdings, a Singapore Airlines subsidiary, prior to his appointment in Vistara.[52] Before that, Thng was the Chief Executive Officer of SilkAir, a full-service regional airline under Singapore Airlines.[53] Sanjiv Kapoor resigned from his position as the Chief Commercial Officer of Vistara, on 31 December 2019, with Vinod Kannan, the Chief Strategy Officer, taking up Kapoor's responsibilities.[54]

Financial highlights [55]
(1 Crore = 10 Million) FY16 FY20
Total Non-current Liabilities ₹173.4 Crore INR ₹6809.02 Crore INR
Total Current Liabilities ₹206.99 Crore INR ₹2261.59 Crore INR
Total Liabilities ₹380.4 Crore INR ₹9070.62 Crore INR
Revenue from operations ₹691.37 Crore INR ₹4738.45 Crore INR
Total Expenses ₹1115.46 Crore INR ₹6664.45Crore INR
Total Profit −₹400.9 Crore INR −₹1813.38 Crore INR

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Chief executive officer

Chief executive officer

A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO), or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization – especially an independent legal entity such as a company or nonprofit institution. CEOs find roles in a range of organizations, including public and private corporations, non-profit organizations and even some government organizations. The CEO of a corporation or company typically reports to the board of directors and is charged with maximizing the value of the business, which may include maximizing the share price, market share, revenues or another element. In the non-profit and government sector, CEOs typically aim at achieving outcomes related to the organization's mission, usually provided by legislation. CEOs are also frequently assigned the role of main manager of the organization and the highest-ranking officer in the C-suite.

Chief commercial officer

Chief commercial officer

The chief commercial officer (CCO) is an executive-level role, with the holder being responsible for the commercial strategy and the development of an organization. It typically involves activities relating to marketing, sales, product development and customer service to drive business growth and market share. As a corporate officer position, the CCO generally reports directly to the chief executive officer (CEO) and is primarily concerned with ensuring the integrated commercial success of an organization. The role typically must combine technical knowledge of the relevant field with strong marketing and business development skills.

One Horizon Center

One Horizon Center

DLF Horizon Center at Golf Course Road, Sector 43, Gurgaon, India, is a 25 storied high-rise commercial building. Designed by renowned architect Robert A.M. Stern Architects, the project is developed by Indian real estate giant DLF. The building is LEED Platinum rated for its eco-friendly design.

Gurgaon

Gurgaon

Gurgaon, officially named Gurugram, is a city located in the northern Indian state of Haryana. It is situated near the Delhi–Haryana border, about 30 kilometres (19 mi) southwest of the national capital New Delhi and 268 km (167 mi) south of Chandigarh, the state capital. It is one of the major satellite cities of Delhi and is part of the National Capital Region of India. As of 2011, Gurgaon had a population of 1,153,000.

Satellite city

Satellite city

Satellite cities or satellite towns are smaller municipalities that are adjacent to a principal city which is the core of a metropolitan area. They differ from mere suburbs, subdivisions and especially bedroom communities in that they have municipal governments distinct from that of the core metropolis and employment bases sufficient to support their residential populations. Conceptually, satellite cities could be self-sufficient communities outside of their larger metropolitan areas. However, functioning as part of a metropolis, a satellite city experiences cross-commuting.

Titan Company

Titan Company

Titan Company Limited is an Indian company that mainly manufactures fashion accessories such as jewellery, watches and eyewear. Part of the Tata Group and started as a joint venture with the TIDCO, the company has its corporate headquarters in Electronic City, Bangalore, and registered office in Hosur, Tamil Nadu.

Destinations

As of November 2021, Vistara serves 43 destinations across 12 countries.[56] Its main hub is at the Indira Gandhi International Airport. Vistara's first flight was on 9 January 2015, from Delhi to Mumbai.[57] On 6 August 2019, the airline launched its first international flight from Delhi to Singapore using a Boeing 737-800NG aircraft which was earlier used by Jet Airways.[58]

Codeshare agreements

Vistara codeshares with the following airlines:

Interline agreements

Vistara has interline agreements with the following airlines:[65]

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Indira Gandhi International Airport

Indira Gandhi International Airport

Indira Gandhi International Airport is the primary international airport serving Delhi, the capital of India, and the National Capital Region (NCR). The airport, spread over an area of 5,106 acres (2,066 ha), is situated in Palam, Delhi, 15 km (9.3 mi) southwest of the New Delhi Railway Station and 16 km (9.9 mi) from New Delhi city centre. Named after Indira Gandhi (1917–1984), the former Prime Minister of India, it is the busiest airport of India in terms of passenger traffic since 2009. It is also the busiest airport in the country in terms of cargo traffic, overtaking Mumbai during late 2015. As of now, it is the one of the world's busiest airports by passenger traffic. It is the second busiest airport in the world by seating capacity, having a seating capacity of 3,611,181 seats, and the busiest airport in Asia by passenger traffic handling nearly 37.14 million passengers in 2021.

Boeing 737 Next Generation

Boeing 737 Next Generation

The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boeing 737, it has been produced since 1997 and is an upgrade of the 737 Classic (−300/-400/-500) series.

Codeshare agreement

Codeshare agreement

A codeshare agreement, also known simply as codeshare, is a business arrangement, common in the aviation industry, in which two or more airlines publish and market the same flight under their own airline designator and flight number as part of their published timetable or schedule. Typically, a flight is operated by one airline while seats are sold for the flight by all cooperating airlines using their own designator and flight number.

Air Canada

Air Canada

Air Canada is the flag carrier and the largest airline of Canada by the size and passengers carried. Air Canada maintains its headquarters in the borough of Saint-Laurent, Montreal, Quebec. The airline, founded in 1937, provides scheduled and charter air transport for passengers and cargo to 222 destinations worldwide. It is a founding member of the Star Alliance. Air Canada's major hubs are at Montréal–Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ), Calgary International Airport (YYC), and Vancouver International Airport (YVR). The airline's regional service is Air Canada Express.

British Airways

British Airways

British Airways (BA) is the flag carrier airline of the United Kingdom. It is headquartered in London, England, near its main hub at Heathrow Airport.

Japan Airlines

Japan Airlines

Japan Airlines Co., Ltd. , also known as JAL (Jaru) or Nikkō (日航), is an international airline and Japan's flag carrier and second largest airline as of 2021, headquartered in Shinagawa, Tokyo. Its main hubs are Tokyo's Narita International Airport and Haneda Airport, as well as Osaka's Kansai International Airport and Itami Airport. JAL group companies include Japan Airlines, J-Air, Japan Air Commuter, Japan Transocean Air, and Ryukyu Air Commuter for domestic feeder services, and JAL Cargo for cargo and mail services.

Aeroflot

Aeroflot

PJSC Aeroflot – Russian Airlines, commonly known as Aeroflot, is the flag carrier and the largest airline of Russia. The airline was founded in 1923, making Aeroflot one of the oldest active airlines in the world. Aeroflot is headquartered in the Central Administrative Okrug, Moscow, with its hub being Sheremetyevo International Airport.

Air France

Air France

Air France, stylised as AIRFRANCE, is the flag carrier of France headquartered in Tremblay-en-France. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance. As of 2013 Air France serves 36 destinations in France and operates worldwide scheduled passenger and cargo services to 175 destinations in 78 countries and also carried 46,803,000 passengers in 2019. The airline's global hub is at Charles de Gaulle Airport with Orly Airport as the primary domestic hub. Air France's corporate headquarters, previously in Montparnasse, Paris, are located on the grounds of Charles de Gaulle Airport, north of Paris.

Air Mauritius

Air Mauritius

Air Mauritius is the flag carrier airline of Mauritius. The airline is headquartered in Port Louis, Mauritius, with its hub based at Sir Seewoosagur Ramgoolam International Airport. The company was placed in voluntary administration on 22 April 2020 in wake of the COVID-19 pandemic and exited administration mid-2021

All Nippon Airways

All Nippon Airways

The All Nippon Airways Co., Ltd. , also known as ANA (Ē-enu-ē) or Zennikkū (全日空) is an airline in Japan. Its headquarters are located in Shiodome City Center in the Shiodome area of Minato ward of Tokyo. It operates services to both domestic and international destinations and had more than 20,000 employees as of March 2016.

American Airlines

American Airlines

American Airlines is a major US-based airline headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex. It is the largest airline in the world when measured by fleet size, scheduled passengers carried, and revenue passenger mile. American, together with its regional partners and affiliates, operates an extensive international and domestic network with almost 6,800 flights per day to nearly 350 destinations in more than 50 countries. American Airlines is a founding member of the Oneworld alliance, the third-largest airline alliance in the world. Regional service is operated by independent and subsidiary carriers under the brand name American Eagle.

Asiana Airlines

Asiana Airlines

Asiana Airlines Inc. is a South Korean airline headquartered in Seoul. In 2019, it accounted for 25% of South Korea's international aviation market and 20% of its domestic market. It maintains its international hub at Seoul's Incheon International Airport, Gimhae International Airport in Busan and its domestic hubs at Gimpo International Airport, also in Seoul.

Fleet

As of November 2022, Vistara operates the following aircraft:[70]

Vistara fleet
Aircraft In service Orders Passengers[71] Notes
J S Y Total
Airbus A320-200 6 8 24 126 158
Airbus A320neo 34 19 8 24 126 158
180 180
Airbus A321neo 4 2[72] 12 24 152 188
Boeing 737-800 5 12 156 168 Former Jet Airways aircraft.[73]
To be transferred to Air India Express.[74]
Boeing 787-9 3[75] 4[76] 30 21 248 299
Total 52 25

Vistara took delivery of its first aircraft at New Delhi on 25 September 2014.[77] The airline took delivery of the last of its thirteen original Airbus A320 aircraft in October 2016[78] and plans to receive its seven Airbus A320neo aircraft by mid-2018.[78] In March 2015, Phee Teik Yeoh announced that the airline was planning to procure an unspecified number of both narrow-body and wide-body aircraft to enhance the domestic network and launch international flights within two years.[79][80] Vistara inducted nine former Jet Airways Boeing 737-800NG to its fleet following its grounding.[7] Vistara returned two of these planes in January 2020 and the remaining seven will exit the fleet between 2022-23 as they are on long term leases.[81] Vistara has a standing order of six 787-9 aircraft with Boeing, for delivery between 2020 and 2021. The first of these Dreamliners were delivered in February 2020 and the second one in August 2020.[82][83] The airline, which currently has 50 planes, aims to have 70 planes by the end of 2023 after taking into account some aircraft that will be returned to lessors.[84]

Services

Cabin

Business class

On the Boeing 787-9 Dreamliner, Vistara offers 30 Stelia seats in a 1-2-1 configuration.[85] Every seat is able to recline into a full flatbed, and is upholstered in leather. The seats have 44 inches seat pitch with 76 inches length when in full flatbed. The seats also come with a personal stowage compartments, AC and USB outlet, 18-inch HD touchscreen monitor, remote handset for navigating the IFE and controlling the ambient lighting.[86][87]

Vistara has 8 business class seats, two rows in 2-2 configuration, in its 158-seater Airbus A320-200 fleet. The seats are 20.12 inches (511 mm) wide with 42 inches (1,100 mm) seat pitch.[88][89]

Premium Economy

Vistara is the first airline in India to introduce Premium Economy class in the domestic market.[90]

At present, it offers 24 premium economy seats, four rows in 3-3 configuration, out of total 158 seats in the single aisle Airbus A320-200 aircraft in its fleet. Each being 18 inches (460 mm) wide and having a pitch of 33–36 inches (840–910 mm).[88]

On the Boeing 787-9 Dreamliner, it has 21 RECARO seats in a 2-3-2 configuration. The seats are upholstered in leather, with 38 inches of seat pitch and 7 inches recline. These seats come with individually adjustable calf rests and extendable footrests, as well as six-way adjustable headrests. The seats also have AC and USB power outlet, and an IFE with a 13 inches HD touchscreen.[86][85]

Economy

On the Boeing 787-9 Dreamliner, Vistara has 248 seats, manufactured by RECARO. They are in a 3-3-3 configuration, with 31 inches of seat pitch, as well as 5 inches of recline. These seats also have a 12 inches HD personal entertainment screen, six-way adjustable headrest and USB power outlets.[91][85]

In-flight entertainment

Vistara World is the airline's wireless Wi-Fi inflight entertainment system that travellers can access on their personal handheld devices. Vistara selected a wireless IFE solution from Bluebox Aviation Systems to enable this service.[92] It offers a multimedia library of over 70 hours’ Bollywood and Hollywood content of various genres. It features movies of various categories such as Drama, Romance, Comedy, Thriller, Action, Adventure and Kids, as well as popular Indian and Western TV programs and a selection of music including Indian, Pop, Jazz, Blues, Rock, Electronica and English Retro. Vistara World offers a live moving map display that allows one to track their aircraft as it flies.[93]

Catering

The in-flight food is catered by TajSATS Air Catering, another joint venture between Tata and a Singaporean company, headed by Chef Arun Batra, formerly the executive chef of the Taj Hotels group.[94] Vistara offers four different meals for each cabin for different time of the day – breakfast, refreshment, lunch and dinner with options of one vegetarian and one non-vegetarian dish in economy class; two vegetarian dishes and one non-vegetarian dish in premium economy; and two vegetarian and two non-vegetarian dishes for business-class cabin. The menu is typically changed every seventh day and there are different menus for lunch and dinner.[95] It also provides special meals upon request 24 hours before departure.[96][97]

Lounge

On 29 March 2016, Vistara inaugurated premium lounge service for its Business-class passengers and Club Vistara Platinum & Gold members at the departure level of Terminal 3 of Indira Gandhi International Airport at Delhi. The lounge is spread across 250 square meters on the air-side and can seat 75 people at a time.[98]

With effect from 1 April 2020, Vistara has discontinued its Flagship Lounge at Terminal 3 of Indira Gandhi International Airport in Delhi. Vistara now provides lounge access to their eligible guests at the Plaza Premium Lounge at the Mezzanine Floor of Delhi Airport Terminal 3. [99]

Frequent-flyer program

Vistara uses Club Vistara as its frequent-flyer program;[100] it operates as a value-based program and awards points on the basis of money spent on tickets rather than miles travelled by passengers.[101] On 29 January 2015, Vistara announced a partnership agreement with Singapore Airlines which would allow Club Vistara members to earn and redeem miles with the KrisFlyer program on Singapore Airlines flights.[102]

Source: "Vistara", Wikipedia, Wikimedia Foundation, (2022, November 27th), https://en.wikipedia.org/wiki/Vistara.

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References
  1. ^ "Vistara Destinations". www.airvistara.com. Retrieved 23 November 2021.
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