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Crisis

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An EXCOMM meeting during the Cuban Missile Crisis, a crisis between the United States and Soviet Union over ballistic missiles in Cuba
An EXCOMM meeting during the Cuban Missile Crisis, a crisis between the United States and Soviet Union over ballistic missiles in Cuba

A crisis (PL: crises; ADJ: critical) is either any event or period that will (or might) lead to an unstable and dangerous situation affecting an individual, group, or all of society. Crises are negative changes in the human or environmental affairs, especially when they occur abruptly, with little or no warning. More loosely, a crisis is a testing time for an emergency.

Etymology

The English word crisis was borrowed from the Latin, which in turn was borrowed from the Greek κρίσις krisis 'discrimination, decision, crisis'.[1] The noun is derived from the verb κρίνω krinō, which means 'distinguish, choose, decide'.[2]

In English, crisis was first used in a medical context, for the time in the development of a disease when a change indicates either recovery or death, that is, a turning-point. It was also used for a major change in the development of a disease.[1] By the mid-seventeenth century, it took on the figurative meaning of a "vitally important or decisive stage in the progress of anything", especially a period of uncertainty or difficulty,[1] without necessarily having the implication of a decision-point.

Definition

A crisis is often linked to the concept of psychological stress and used to suggest a frightening or fraught experience. In general, crisis is the situation of a "complex system" (family, economy, society. Note that simple systems do not enter crises. We can speak about a crisis of moral values, an economical or political crisis, but not a motor crisis) when the system functions poorly (the system still functions, but does not break down), an immediate decision is necessary to stop the further disintegration of the system, but the causes of the dysfunction are not immediately identified (the causes are so many, or unknown, that it is impossible to take a rational, informed decision to reverse the situation).[3]

The crisis has several defining characteristics. Seeger, Sellnow, and Ulmer[4] say that crises have four defining characteristics that are "specific, unexpected, and non-routine events or series of events that [create] high levels of uncertainty and threat or perceived threat to an organization's high priority goals." Thus the first three characteristics are that the event is

1. unexpected (i.e., a surprise)
2. creates uncertainty
3. is seen as a threat to important goals
Venette[5] argues that "crisis is a process of transformation where the old system can no longer be maintained." Therefore the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure.

Apart from natural crises that are inherently unpredictable (volcanic eruptions, tsunamis, etc.) most of the crises that we face are created by man. Hence the requirements of their being 'unexpected' depend upon man failing to note the onset of crisis conditions. Some of our inability to recognize crises before they become dangerous is due to denial and other psychological responses [6] that provide succor and protection for our emotions.

A different set of reasons for failing to notice the onset of crises is that we allow ourselves to be 'tricked' into believing that we are doing something for reasons that are false. In other words, we are doing the wrong things for the right reasons. For example, we might believe that we are solving the threats of climate change by engaging in economic trading activity that has no real impact on the climate. Mitroff and Silvers [7] posit two reasons for these mistakes, which they classify as Type 3 (inadvertent) and Type 4 (deliberate) errors.

The effect of our inability to attend to the likely results of our actions can result in a crisis.

From this perspective, we might usefully learn that failing to understand the real causes of our difficulties is likely to lead to repeated downstream 'blowback'. Where states are concerned, Michael Brecher, based on case studies of the International Crisis Behavior (ICB) project, suggested a different way of defining crisis as conditions are perceptions held by the highest level decision-makers of the actor concerned:[8] 1. threat to basic values, with a simultaneous or subsequent 2. high probability of involvement in military hostilities, and the awareness of 3. finite time for response to the external value threat.

Chinese word for "crisis"

It is frequently said in Western motivational speaking that the Chinese word for "crisis" is composed of two Chinese characters signifying "danger" and "opportunity" respectively. This is, however, considered by linguists to be a misperception.[9]

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Psychological stress

Psychological stress

In psychology, stress is a feeling of emotional strain and pressure. Stress is a type of psychological pain. Small amounts of stress may be beneficial, as it can improve athletic performance, motivation and reaction to the environment. Excessive amounts of stress, however, can increase the risk of strokes, heart attacks, ulcers, and mental illnesses such as depression and also aggravation of a pre-existing condition.

Nation state

Nation state

A nation-state is a political unit where the state and nation are congruent. It is a more precise concept than "country", since a country does not need to have a predominant ethnic group.

Case study

Case study

A case study is an in-depth, detailed examination of a particular case within a real-world context. For example, case studies in medicine may focus on an individual patient or ailment; case studies in business might cover a particular firm's strategy or a broader market; similarly, case studies in politics can range from a narrow happening over time to an enormous undertaking.

Decision-making

Decision-making

In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either rational or irrational. The decision-making process is a reasoning process based on assumptions of values, preferences and beliefs of the decision-maker. Every decision-making process produces a final choice, which may or may not prompt action.

Threat

Threat

A threat is a communication of intent to inflict harm or loss on another person. Intimidation is a tactic used between conflicting parties to make the other timid or psychologically insecure for coercion or control. The act of intimidation for coercion is considered as a threat.

Probability

Probability

In science, the probability of an event is a number that indicates how likely the event is to occur. It is expressed as a number in the range from 0 and 1, or, using percentage notation, in the range from 0% to 100%. The more likely it is that the event will occur, the higher its probability. The probability of an impossible event is 0; that of an event that is certain to occur is 1. The probabilities of two complementary events A and B – either A occurs or B occurs – add up to 1. A simple example is the tossing of a fair (unbiased) coin. If a coin is fair, the two possible outcomes are equally likely; since these two outcomes are complementary and the probability of "heads" equals the probability of "tails", the probability of each of the two outcomes equals 1/2.

Combat

Combat

Combat is a purposeful violent conflict meant to physically harm or kill the opposition. Combat may be armed or unarmed. Combat is sometimes resorted to as a method of self-defense, or can be used as a tool to impose one's will on others. An instance of combat can be a stand-alone confrontation or a small part of a much larger violent conflict. Instances of combat may also be benign and recreational, as in the cases of combat sports and mock combat.

Chinese word for "crisis"

Chinese word for "crisis"

In Western popular culture, the Chinese word for "crisis" is often incorrectly said to comprise two Chinese characters meaning 'danger' and 'opportunity'. The second character is a component of the Chinese word for opportunity, but has multiple meanings, and in isolation means something more like 'change point'. The mistaken etymology became a trope after it was used by John F. Kennedy in his presidential campaign speeches and is widely repeated in business, education, politics and the press in the United States.

Political crisis

Economic

An economic crisis is a sharp transition to a recession. See for example 1994 economic crisis in Mexico, Argentine economic crisis (1999–2002), South American economic crisis of 2002, Economic crisis of Cameroon. Crisis theory is a central achievement in the conclusions of Karl Marx's critique of Capital.

A financial crisis may be a banking crisis or currency crisis.

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Financial crisis

Financial crisis

A financial crisis is any of a broad variety of situations in which some financial assets suddenly lose a large part of their nominal value. In the 19th and early 20th centuries, many financial crises were associated with banking panics, and many recessions coincided with these panics. Other situations that are often called financial crises include stock market crashes and the bursting of other financial bubbles, currency crises, and sovereign defaults. Financial crises directly result in a loss of paper wealth but do not necessarily result in significant changes in the real economy.

Recession

Recession

In economics, a recession is a business cycle contraction that occurs when there is a general decline in economic activity. Recessions generally occur when there is a widespread drop in spending. This may be triggered by various events, such as a financial crisis, an external trade shock, an adverse supply shock, the bursting of an economic bubble, or a large-scale anthropogenic or natural disaster.

South American economic crisis of 2002

South American economic crisis of 2002

The South American economic crisis is the economic disturbances which have developed in 2002 in the South American countries of Argentina, Brazil and Uruguay.

Economic crisis of Cameroon

Economic crisis of Cameroon

The Cameroonian economic crisis was a downturn in the economy of Cameroon from the mid-1980s to the early 2000s. The crisis resulted in rising prices in Cameroon, trade deficits, and loss of government revenue. The government of Cameroon acknowledged the crisis in 1987. Outside observers and critics blamed poor government stewardship of the economy. The government instead placed the blame on the fall of the prices of export commodities, particularly a steep drop in the price of petroleum. President Paul Biya announced that "all our export commodities fell at the same time."

Crisis theory

Crisis theory

Crisis theory, concerning the causes and consequences of the tendency for the rate of profit to fall in a capitalist system, is associated with Marxian critique of political economy, and was further popularised through Marxist economics.

Karl Marx

Karl Marx

Karl Heinrich Marx was a German philosopher, economist, historian, sociologist, political theorist, journalist, critic of political economy, and socialist revolutionary. His best-known titles are the 1848 pamphlet The Communist Manifesto and the four-volume Das Kapital (1867–1883). Marx's political and philosophical thought had enormous influence on subsequent intellectual, economic, and political history. His name has been used as an adjective, a noun, and a school of social theory.

Currency crisis

Currency crisis

A currency crisis is a type of financial crisis, and is often associated with a real economic crisis. A currency crisis raises the probability of a banking crisis or a default crisis. During a currency crisis the value of foreign denominated debt will rise drastically relative to the declining value of the home currency. Generally doubt exists as to whether a country's central bank has sufficient foreign exchange reserves to maintain the country's fixed exchange rate, if it has any. The crisis is often accompanied by a speculative attack in the foreign exchange market. A currency crisis results from chronic balance of payments deficits, and thus is also called a balance of payments crisis. Often such a crisis culminates in a devaluation of the currency. Financial institutions and the government will struggle to meet debt obligations and economic crisis may ensue. Causation also runs the other way. The probability of a currency crisis rises when a country is experiencing a banking or default crisis, while this probability is lower when an economy registers strong GDP growth and high levels of foreign exchange reserves. To offset the damage resulting from a banking or default crisis, a central bank will often increase currency issuance, which can decrease reserves to a point where a fixed exchange rate breaks. The linkage between currency, banking, and default crises increases the chance of twin crises or even triple crises, outcomes in which the economic cost of each individual crisis is enlarged.

Environmental

Crises pertaining to the environment include:

Environmental disaster

An environmental disaster is a disaster that is due to human activity and should not be confused with natural disasters (see below). In this case, the impact of humans' alteration of the ecosystem has led to widespread and/or long-lasting consequences. It can include the deaths of animals (including humans) and plant systems, or severe disruption of human life, possibly requiring migration.

Natural disaster

A natural disaster is the consequence of a natural hazard (e.g. volcanic eruption, earthquake, landslide) which moves from potential in to an active phase, and as a result affects human activities. Human vulnerability, exacerbated by the lack of planning or lack of appropriate emergency management, leads to financial, structural, and human losses. The resulting loss depends on the capacity of the population to support or resist the disaster, their resilience.[10] This understanding is concentrated in the formulation: "disasters occur when hazards meet vulnerability".[11] A natural hazard will hence never result in a natural disaster in areas without vulnerability, e.g. strong earthquakes in uninhabited areas.

For lists of natural disasters, see the list of disasters or the list of deadliest natural disasters.

Endangered species

An endangered species is a population of an organism which is at risk of becoming extinct because it is either few in number, or threatened by changing environmental or predation parameters. An endangered species is usually a taxonomic species, but may be another evolutionary significant unit. The World Conservation Union (IUCN) has classified 38 percent of the 44,837 species assessed by 2008 as threatened.[12]

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Environmental disaster

Environmental disaster

An environmental disaster or ecological disaster is defined as a catastrophic event regarding the natural environment that is due to human activity. This point distinguishes environmental disasters from other disturbances such as natural disasters and intentional acts of war such as nuclear bombings.

Disaster

Disaster

A disaster is a serious problem occurring over a short or long period of time that causes widespread human, material, economic or environmental loss which exceeds the ability of the affected community or society to cope using its own resources. Disasters are routinely divided into either "natural disasters" caused by natural hazards or "human-instigated disasters" caused from anthropogenic hazards. However, in modern times, the divide between natural, human-made and human-accelerated disasters is difficult to draw.

Natural disaster

Natural disaster

A natural disaster is "the negative impact following an actual occurrence of natural hazard in the event that it significantly harms a community". A natural disaster can cause loss of life or damage property, and typically leaves some economic damage in its wake. The severity of the damage depends on the affected population's resilience and on the infrastructure available. Examples of natural hazards include: avalanche, coastal flooding, cold wave, drought, earthquake, hail, heat wave, hurricane, ice storm, landslide, lightning, riverine flooding, strong wind, tornado, typhoon, tsunami, volcanic activity, wildfire, winter weather.

Ecosystem

Ecosystem

An ecosystem consists of all the organisms and the physical environment with which they interact. These biotic and abiotic components are linked together through nutrient cycles and energy flows. Energy enters the system through photosynthesis and is incorporated into plant tissue. By feeding on plants and on one another, animals play an important role in the movement of matter and energy through the system. They also influence the quantity of plant and microbial biomass present. By breaking down dead organic matter, decomposers release carbon back to the atmosphere and facilitate nutrient cycling by converting nutrients stored in dead biomass back to a form that can be readily used by plants and microbes.

Hazard

Hazard

A hazard is a potential source of harm. Substances, events, or circumstances can constitute hazards when their nature would allow them, even just theoretically, to cause damage to health, life, property, or any other interest of value. The probability of that harm being realized in a specific incident, combined with the magnitude of potential harm, make up its risk, a term often used synonymously in colloquial speech.

Earthquake

Earthquake

An earthquake is the shaking of the surface of the Earth resulting from a sudden release of energy in the Earth's lithosphere that creates seismic waves. Earthquakes can range in intensity, from those that are so weak that they cannot be felt, to those violent enough to propel objects and people into the air, damage critical infrastructure, and wreak destruction across entire cities. The seismic activity of an area is the frequency, type, and size of earthquakes experienced over a particular time. The seismicity at a particular location in the Earth is the average rate of seismic energy release per unit volume. The word tremor is also used for non-earthquake seismic rumbling.

Landslide

Landslide

Landslides, also known as landslips, are several forms of mass wasting that may include a wide range of ground movements, such as rockfalls, shallow or deep-seated slope failures, mudflows, and debris flows. Landslides occur in a variety of environments, characterized by either steep or gentle slope gradients, from mountain ranges to coastal cliffs or even underwater, in which case they are called submarine landslides.

Emergency management

Emergency management

Emergency management or disaster management is the managerial function charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters. Emergency management, despite its name, does not actually focus on the management of emergencies, which can be understood as minor events with limited impacts and are managed through the day to day functions of a community. Instead, emergency management focuses on the management of disasters, which are events that produce more impacts than a community can handle on its own. The management of disasters tends to require some combination of activity from individuals and households, organizations, local, and/or higher levels of government. Although many different terminologies exist globally, the activities of emergency management can be generally categorized into preparedness, response, mitigation, and recovery, although other terms such as disaster risk reduction and prevention are also common. The outcome of emergency management is to prevent disasters and where this is not possible, to reduce their harmful impacts.

Vulnerability

Vulnerability

Vulnerability refers to "the quality or state of being exposed to the possibility of being attacked or harmed, either physically or emotionally."

Endangered species

Endangered species

An endangered species is a species that is very likely to become extinct in the near future, either worldwide or in a particular political jurisdiction. Endangered species may be at risk due to factors such as habitat loss, poaching and invasive species. The International Union for Conservation of Nature (IUCN) Red List lists the global conservation status of many species, and various other agencies assess the status of species within particular areas. Many nations have laws that protect conservation-reliant species which, for example, forbid hunting, restrict land development, or create protected areas. Some endangered species are the target of extensive conservation efforts such as captive breeding and habitat restoration.

Species

Species

In biology, a species is often defined as the largest group of organisms in which any two individuals of the appropriate sexes or mating types can produce fertile offspring, typically by sexual reproduction. It is the basic unit of classification and a taxonomic rank of an organism, as well as a unit of biodiversity. Other ways of defining species include their karyotype, DNA sequence, morphology, behaviour, or ecological niche. In addition, paleontologists use the concept of the chronospecies since fossil reproduction cannot be examined.

International

For information about crises in the field of study in international relations, see crisis management and international crisis. In this context, a crisis can be loosely defined as a situation where there is a perception of threat, heightened anxiety, expectation of possible violence and the belief that any actions will have far-reaching consequences (Lebow, 7–10).

Personal

Messengers going to Job, each with bad news, 1860 woodcut by Julius Schnorr von Karolsfeld
Messengers going to Job, each with bad news, 1860 woodcut by Julius Schnorr von Karolsfeld

A personal crisis occurs when an individual can no longer cope with a situation.[13] This is preceded by events of an extraordinary nature triggering extreme tension and stress within an individual, i.e., the crisis, which then requires major decisions or actions to resolve. Crises can be triggered by a wide range of situations including, but not limited to, extreme weather conditions, sudden change in employment/financial state, medical emergencies, long-term illness, and social or familial turmoil. Crises are simply a change in the events that comprise the day-to-day life of a person and those in their close circle, such as the loss of a job, extreme financial hardship, substance addiction/abuse, and other situations that are life-altering and require action that is outside the "normal" daily routine. A person going through a crisis experiences a state of mental disequilibrium, in which the ego struggles to balance both internal and external demands.[14] In this case, said person resorts to coping mechanisms to deal with the stress. Various coping mechanisms include:[15]

  • High emotions (crying, physical withdrawal)
  • Defence mechanisms (denial, repression)
  • Making rash decisions
  • Acting out
  • Putting things on hold

In some cases, it is difficult for an individual undergoing a crisis to adapt to the situation. As it is outside of their normal range of functioning, it is common that one endures a struggle to control emotions. This lack of control can lead to suicidal tendencies, substance abuse, trouble with the law and general avoidance of resources available for help. One such resource used to aid an individual in crisis is their social support system, which can come in the form of family, friends, coworkers, or health professionals. It is important that a support system consists of people that the individual trusts. Although these support systems play a crucial role in aiding an individual through a crisis, they are also the underlying cause of two thirds of mental health crises.[15] The aforementioned mental health crises can include marital issues, abandonment, parental conflict and family struggles.

In order to aid someone in a crisis, it is crucial to be able to identify the signs that indicate they are undergoing an internal conflict. These signs, as well as the aforementioned coping mechanisms, include:[13][16]

  • Irrational and/or narrow thinking
  • Lowered attention span
  • Unclear motives
  • Disorganized approach to problem-solving
  • Resistance to communication
  • Inability to differentiate between large and small issues
  • Change/alteration to social networks

Ways to manage a crisis

As aforementioned, a crisis to this day can be overcome by implementing mechanisms such as: sleep, rejection, physical exercise, meditation and thinking. To assist individuals in regaining emotional equilibrium, intervention can be used. The overall goal of crisis intervention is to get the individual back to a pre-crisis level of functioning or higher with the help of a social support group. As said by Judith Swan, there's a strong correlation between the client's emotional balance and the trust in their support system in helping them throughout their crisis.[17] The steps of crisis intervention are: to assess the situation based on behavior patterns of the individual, decide what type of help is needed (make a plan of action), and finally to take action/intervention, based on the individual's skills to regain equilibrium.[14] In the context of natural disasters and other climate change-related crises, emotional activation is common. Collective processing of emotional experiences is an important part of enabling individuals to increase in their resilience, leading to greater community engagement and a sense of belongingness. When appropriate support for emotional experiences is provided, climate change-induced emotions are adaptive.[18]

The Registered Nurses’ Association of Ontario proposed the ABC model for dealing with client's interventions in crises:[19]

  1. Basic attending skills (making the person comfortable, remaining calm, etc.)
  2. Identifying the problem and therapeutic interaction (explore their perceptions, identify sources of emotional distress, identify impairments in behavioral functioning, use therapeutic interactions)
  3. Coping and negotiating (identify coping attempts, present alternative coping strategies, follow up post-crisis)

Benefits of listening in a crisis

Moreover, another method for helping individuals who are suffering in a crisis is active listening; it is defined as seeing circumstances from another perspective and letting the other person know that the negotiator (the helper) understands their perspective. Through this, they establish trust and rapport by demonstrating empathy, understanding, and objectivity in a non-judgmental way. It is important for the negotiator to listen to verbal and non-verbal reactions of the person in need, in order to be able to label the emotion that the individual is showing. Thus, this demonstrates that the helper is tuned in emotionally. Furthermore, there are other techniques that can be used to demonstrate active listening such as paraphrasing, silence, and reflecting or mirroring. The goal in active listening is to keep the person talking about their situation.[13]

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Extreme weather

Extreme weather

Extreme weather or extreme climate events includes unexpected, unusual, severe, or unseasonal weather; weather at the extremes of the historical distribution—the range that has been seen in the past. Often, extreme events are based on a location's recorded weather history and defined as lying in the most unusual ten percent. The main types of extreme weather include heat waves, cold waves and tropical cyclones. The effects of extreme weather events are seen in rising economic costs, loss of human lives, droughts, floods, landslides and changes in ecosystems.

Sleep

Sleep

Sleep is a state of reduced mental and physical activity, in which consciousness is altered, and sensory activity is inhibited to a certain extent. During sleep, there is a decrease in muscle activity, and interactions with the surrounding environment are significantly reduced. While sleep is different from wakefulness in terms of the ability to react to stimuli, it still involves active brain patterns, making it more reactive than a coma or disorders of consciousness.

Social rejection

Social rejection

Social rejection occurs when an individual is deliberately excluded from a social relationship or social interaction. The topic includes interpersonal rejection, romantic rejection and familial estrangement. A person can be rejected or shunned by individuals or an entire group of people. Furthermore, rejection can be either active, by bullying, teasing, or ridiculing, or passive, by ignoring a person, or giving the "silent treatment". The experience of being rejected is subjective for the recipient, and it can be perceived when it is not actually present. The word "ostracism" is also commonly used to denote a process of social exclusion.

Exercise

Exercise

Exercise is a body activity that enhances or maintains physical fitness and overall health and wellness.

Meditation

Meditation

Meditation is a practice in which an individual uses a technique – such as mindfulness, or focusing the mind on a particular object, thought, or activity – to train attention and awareness, and achieve a mentally clear and emotionally calm and stable state.

In chaos theory

When the control parameter of a chaotic system is modified, the chaotic attractor touches an unstable periodic orbit inside the basin of attraction inducing a sudden expansion in the attractor. This phenomenon is termed as interior crisis in a chaotic system.

Source: "Crisis", Wikipedia, Wikimedia Foundation, (2023, March 28th), https://en.wikipedia.org/wiki/Crisis.

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See also
References
  1. ^ a b c Oxford English Dictionary, 1893, s.v. 'crisis'
  2. ^ Henry George Liddell, Robert Scott, Henry Stuart Jones, A Greek–English Lexicon, revised 1940, s.v. κρίσις, κρίνω
  3. ^ Bundy, J.; Pfarrer, M. D.; Short, C. E.; Coombs, W. T. (2017). "Crises and crisis management: Integration, interpretation, and research development". Journal of Management. 43 (6): 1661–1692. doi:10.1177/0149206316680030. S2CID 152223772.
  4. ^ Seeger, M. W.; Sellnow, T. L.; Ulmer, R. R. (1998). "Communication, organization, and crisis". Communication Yearbook. 21: 231–275. doi:10.1080/23808985.1998.11678952.
  5. ^ Venette, S. J. (2003). Risk communication in a High Reliability Organization: APHIS PPQ's inclusion of risk in decision making. Ann Arbor, MI: UMI Proquest Information and Learning.
  6. ^ Mitroff.I. (2005) Why some companies emerge stronger and better from a crisis, p36
  7. ^ Mitroff & Silvers, (2009) Dirty rotten strategies
  8. ^ Shlaim, Avi, The United States and the Berlin Blockade, 1948–1949: a study in crisis decision-making, University of California Press, Berkeley, 1983, p.5
  9. ^ Mair, Victor H. (2005). "danger + opportunity ≠ crisis: How a misunderstanding about Chinese characters has led many astray". PinyinInfo.com. Retrieved 21 May 2020.
  10. ^ G. Bankoff, G. Frerks, D. Hilhorst (eds.) (2003). Mapping Vulnerability: Disasters, Development and People. ISBN 1-85383-964-7.{{cite book}}: CS1 maint: multiple names: authors list (link)
  11. ^ B. Wisner; P. Blaikie; T. Cannon; I. Davis (2004). At Risk – Natural hazards, people's vulnerability, and disasters. Wiltshire: Routledge. ISBN 0-415-25216-4.
  12. ^ "Factsheet: The IUCN Red List a key conservation tool (2008)" (PDF). Archived from the original (PDF) on 2011-07-26. Retrieved 2009-12-20.
  13. ^ a b c Lanceley, F. J. (2003). On-Scene Guide for Crisis Negotiators, Second Edition (2nd ed.). London: CRC Press.
  14. ^ a b Woolley, N (1990). "Crisis theory: A paradigm of effective intervention with families of critically ill people". Journal of Advanced Nursing. 15 (12): 1402–1408. doi:10.1111/j.1365-2648.1990.tb01782.x. PMID 2283452.
  15. ^ a b Nursing Best Practice Guideline: Shaping the future of Nursing. (Electronic book). Appendix C - Assessment of coping skills and support systems. (Page 53). Executive Director: Doris Grispun, RN, MScN, Ph.D. Date: August 2002.
  16. ^ Vecchi, G. M. (2009). Conflict and crisis communication. Annals of the American Psychotherapy Association, 12(2), 32-29.
  17. ^ Swan, J., & Hamilton, P.M. (2014). Mental health crisis management. Wild Iris Medical Education, Inc.
  18. ^ Kieft, J.; Bendell, J (2021). "The responsibility of communicating difficult truths about climate influenced societal disruption and collapse: an introduction to psychological research". Institute for Leadership and Sustainability (IFLAS) Occasional Papers. 7: 1–39.
  19. ^ Registered Nurses’ Association of Ontario. (2006). Crisis intervention. Toronto, ON: Registered Nurses’ Association of Ontario.
Further reading
External links
  • Media related to Crises at Wikimedia Commons

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