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Connected car

From Wikipedia, in a visual modern way

A connected car is a car that can communicate bidirectionally with other systems outside of the car (LAN).[1][2] This allows the car to share internet access, and hence data, with other devices both inside and outside the vehicle.[3] For safety-critical applications, it is anticipated that cars will also be connected using dedicated short-range communications (DSRC) or cellular radios, operating in the FCC-granted 5.9 GHz band with very low latency.

Both the U.S. and EU scenarios concentrate on 5.9 GHz communications, however, the EU scenario has a clearer path towards the use of hybrid communications (through the proposed CALM approach) than does the U.S. scenario. As such, the EU scenario is considered more integrated and scalable. Together with other emerging vehicular technologies such as automated driving, electric vehicles and shared mobility, connected vehicle is contributing to a new type of future mobility, which is autonomous, connected, electric and shared vehicles. [4]

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Car

Car

A car or automobile is a motor vehicle with wheels. Most definitions of cars say that they run primarily on roads, seat one to eight people, have four wheels, and mainly transport people.

Data

Data

In the pursuit of knowledge, data is a collection of discrete values that convey information, describing quantity, quality, fact, statistics, other basic units of meaning, or simply sequences of symbols that may be further interpreted. A datum is an individual value in a collection of data. Data is usually organized into structures such as tables that provide additional context and meaning, and which may themselves be used as data in larger structures. Data may be used as variables in a computational process. Data may represent abstract ideas or concrete measurements. Data is commonly used in scientific research, economics, and in virtually every other form of human organizational activity. Examples of data sets include price indices, unemployment rates, literacy rates, and census data. In this context, data represents the raw facts and figures which can be used in such a manner in order to capture the useful information out of it.

Dedicated short-range communications

Dedicated short-range communications

Dedicated short-range communications (DSRC) is a technology for direct wireless exchange of vehicle-to-everything (V2X) and other intelligent transportation systems (ITS) data between vehicles, other road users, and roadside infrastructure. DSRC, which can be used for both one- and two-way data exchanges, uses channels in the licensed 5.9 GHz band. DSRC is based on IEEE 802.11p.

Latency (engineering)

Latency (engineering)

Latency, from a general point of view, is a time delay between the cause and the effect of some physical change in the system being observed. Lag, as it is known in gaming circles, refers to the latency between the input to a simulation and the visual or auditory response, often occurring because of network delay in online games.

History of connected cars, 1996–present

General Motors was the first automaker to bring the first connected car features to market with OnStar in 1996 in Cadillac DeVille, Seville and Eldorado. OnStar was created by GM working with Motorola Automotive (that was later bought by Continental). The primary purpose was safety and to get emergency help to a vehicle when there was an accident. The sooner medical helps arrives the more likely the drivers and passengers would survive. A cellular telephone call would be routed to a call center where the agent sent help.[5]

At first, OnStar only worked with voice but when cellular systems added data the system was able to send the GPS location to the call center. After the success of OnStar, many automakers followed with similar safety programs that usually come with a free trial for a new car and then a paid subscription after the trial is over.

Remote diagnostics were introduced in 2001. By 2003 connected car services included vehicle health reports, turn-by-turn directions and a network access device. Data-only telematics were first offered in 2007.

In the summer of 2014, Audi was the first automaker to offer 4G LTE Wi-Fi Hotspots access and the first mass deployment of 4G LTE was by General Motors.

By 2015, OnStar had processed 1 billion requests from customers.[6]

AA plc (formerly known as The Automobile Association) introduced Car Genie, the first piece of connected car technology in the UK that connects directly to a breakdown service, not only warning of issues with car health, but intervening directly with a phone call to customers to help them prevent a breakdown.[7]

In 2017, European technology start-up Stratio Automotive provides over 10,000 vehicles predictive intelligence enabling fleet operators to better manage and maintain their vehicles.[8]

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General Motors

General Motors

The General Motors Company (GM) is an American multinational automotive manufacturing company headquartered in Detroit, Michigan, United States. It is the largest automaker in the United States and was the largest in the world for 77 years before losing the top spot to Toyota in 2008.

OnStar

OnStar

OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, Colombia, Argentina and the Gulf Cooperation Council countries.

Motorola

Motorola

Motorola, Inc. was an American multinational telecommunications company based in Schaumburg, Illinois, United States. After having lost $4.3 billion from 2007 to 2009, the company split into two independent public companies, Motorola Mobility and Motorola Solutions on January 4, 2011. Motorola Solutions is the legal successor to Motorola, Inc., as the reorganization was structured with Motorola Mobility being spun off. Motorola Mobility was acquired by Lenovo in 2014.

Call centre

Call centre

A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.

Global Positioning System

Global Positioning System

The Global Positioning System (GPS), originally Navstar GPS, is a satellite-based radionavigation system owned by the United States government and operated by the United States Space Force. It is one of the global navigation satellite systems (GNSS) that provides geolocation and time information to a GPS receiver anywhere on or near the Earth where there is an unobstructed line of sight to four or more GPS satellites. It does not require the user to transmit any data, and operates independently of any telephonic or Internet reception, though these technologies can enhance the usefulness of the GPS positioning information. It provides critical positioning capabilities to military, civil, and commercial users around the world. Although the United States government created, controls and maintains the GPS system, it is freely accessible to anyone with a GPS receiver.

Remote diagnostics

Remote diagnostics

Remote diagnostics is the act of diagnosing a given symptom, issue or problem from a distance. Instead of the subject being co-located with the person or system done diagnostics, with remote diagnostics the subjects can be separated by physical distance. Important information is exchanged either through wire or wireless.

Turn-by-turn navigation

Turn-by-turn navigation

Turn-by-turn Navigation is a feature of some satellite navigation devices where directions for a selected route are continually presented to the user in the form of spoken or visual instructions. The system keeps the user up-to-date about the best route to the destination, and is often updated according to changing factors such as traffic and road conditions. Turn-by-turn systems typically use an electronic voice to inform the user whether to turn left or right, the street name, and the distance to the next turn.

Telematics

Telematics

Telematics is an interdisciplinary field encompassing telecommunications, vehicular technologies, electrical engineering, and computer science. Telematics can involve any of the following:

LTE (telecommunication)

LTE (telecommunication)

In telecommunications, long-term evolution (LTE) is a standard for wireless broadband communication for mobile devices and data terminals, based on the GSM/EDGE and UMTS/HSPA standards. It improves on those standards' capacity and speed by using a different radio interface and core network improvements. LTE is the upgrade path for carriers with both GSM/UMTS networks and CDMA2000 networks. Because LTE frequencies and bands differ from country to country, only multi-band phones can use LTE in all countries where it is supported.

Predictive analytics

Predictive analytics

Predictive analytics encompasses a variety of statistical techniques from data mining, predictive modeling, and machine learning that analyze current and historical facts to make predictions about future or otherwise unknown events.

Types of connectivity

There are 5 ways a vehicle can be connected to its surroundings and communicate with them:[9]

  1. V2I "Vehicle to Infrastructure": The technology captures data generated by the vehicle and provides information about the infrastructure to the driver. The V2I technology communicates information about safety, mobility or environment-related conditions.[10]
  2. V2V "Vehicle to Vehicle": The technology communicates information about speed and position of surrounding vehicles through a wireless exchange of information. The goal is to avoid accidents, ease traffic congestions and have a positive impact on the environment.[11]
  3. V2C "Vehicle to Cloud": The technology exchanges information about and for applications of the vehicle with a cloud system. This allows the vehicle to use information from other, though the cloud connected industries like energy, transportation and smart homes and make use of IoT.[12]
  4. V2P "Vehicle to Pedestrian": The technology senses information about its environment and communicates it to other vehicles, infrastructure and personal mobile devices. This enables the vehicle to communicate with pedestrians and is intended to improve safety and mobility on the road.[13]
  5. V2X "Vehicle to Everything": The technology interconnects all types of vehicles and infrastructure systems with another. This connectivity includes cars, highways, ships, trains and airplanes.[14]

Categories of applications

Applications can be separated into two categories:

  1. Single vehicle applications: In-car content and service applications implemented by a single vehicle in connection with a cloud or backoffice.
  2. Cooperative safety and efficiency applications: they provide connectivity between vehicles (or infrastructure) directly have to work cross-brand and cross-borders and require standards and regulation. Some may be convenience applications, others safety, which may require regulation.

Examples include, amongst others:

  1. Single-vehicle applications: concierge features provided by automakers or apps alert the driver of the time to leave to arrive on time from a calendar and send text message alerts to friends or business associates to alert them of arrival times such as BMW Connected NA that also helps find parking or gas stations.[15] The European eCall would be an example of a single vehicle safety application that is mandatory in the EU.[16]
  2. Cooperative safety-of-life and cooperative efficiency: forward collision warning, lane change warning/blind spot warning, emergency brake light warning, intersection movement assist, emergency vehicle approaching, road works warning, automatic notification of crashes, notification of speeding and safety alerts.[17][18]

The connected car segment can be further classified into eight categories.[19]

  • Mobility management: functions that allow the driver to reach a destination quickly, safely, and in a cost-efficient manner (e.g.: Current traffic information, Parking lot or garage assistance, Optimised fuel consumption)
  • Commerce: functions enabling users to purchase good or services while on-the-go (e.g., fuel, food & beverage, parking, tolls)
  • Vehicle management: functions that aid the driver in reducing operating costs and improving ease of use (e.g., vehicle condition and service reminders, remote operation, transfer of usage data)
  • Breakdown prevention: connected to a breakdown service, with a back end algorithm predicting breakdowns and an outbound service intervening via phone, SMS or push notification
  • Safety: functions that warn the driver of external hazards and internal responses of the vehicle to hazards (e.g., emergency breaking, lane keeping, adaptive cruise control, blind spot object identification)
  • Entertainment: functions involving the entertainment of the driver and passengers (e.g., smartphone interface, WLAN hotspot, music, video, Internet, social media, mobile office)
  • Driver assistance: functions involving partially or fully automatic driving (e.g., operational assistance or autopilot in heavy traffic, in parking, or on highways)
  • Well-being: functions involving the driver's comfort and ability and fitness to drive (e.g., fatigue detection, automatic environment adjustments to keep drivers alert, medical assistance)

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Filling station

Filling station

A filling station, also known as a gas station or petrol station, is a facility that sells fuel and engine lubricants for motor vehicles. The most common fuels sold in the 2010s were gasoline and diesel fuel.

ECall

ECall

eCall is an initiative by the European Union, intended to bring rapid assistance to motorists involved in a collision anywhere within the European Union. The aim is for all new cars to incorporate a system that automatically contacts the emergency services in the event of a serious accident, sending location and sensor information. eCall was made mandatory in all new cars approved for manufacture within the European Union as of April 2018.

European Union

European Union

The European Union (EU) is a supranational political and economic union of 27 member states that are located primarily in Europe. The union has a total area of 4,233,255.3 km2 (1,634,469.0 sq mi) and an estimated total population of nearly 447 million. The EU has often been described as a sui generis political entity combining the characteristics of both a federation and a confederation.

Collision avoidance system

Collision avoidance system

A collision avoidance system (CAS), also known as a pre-crash system, forward collision warning system, or collision mitigation system, is an advanced driver-assistance system designed to prevent or reduce the severity of a collision. In its basic form, a forward collision warning system monitors a vehicle's speed, the speed of the vehicle in front of it, and the distance between the vehicles, so that it can provide a warning to the driver if the vehicles get too close, potentially helping to avoid a crash. Various technologies and sensors that are used include radar (all-weather) and sometimes laser (LIDAR) and cameras to detect an imminent crash. GPS sensors can detect fixed dangers such as approaching stop signs through a location database. Pedestrian detection can also be a feature of these types of systems.

Lane departure warning system

Lane departure warning system

In road-transport terminology, a lane departure warning system (LDWS) is a mechanism designed to warn the driver when the vehicle begins to move out of its lane on freeways and arterial roads. These systems are designed to minimize accidents by addressing the main causes of collisions: driver error, distractions and drowsiness. In 2009 the U.S. National Highway Traffic Safety Administration (NHTSA) began studying whether to mandate lane departure warning systems and frontal collision warning systems on automobiles.

Single-vehicle applications

Current automobiles entail embedded navigation systems, smartphone integration and multimedia packages.[20] Typically, a connected car made after 2010 has a head-unit, in car entertainment unit, in-dash system with a screen from which the operations of the connections can be seen or managed by the driver. Types of functions that can be made include music/audio playing, smartphone apps, navigation, roadside assistance, voice commands, contextual help/offers, parking apps, engine controls and car diagnosis.[5]

On January 6, 2014, Google announced the formation of the Open Automotive Alliance (OAA) a global alliance of technology and auto industry leaders committed to bringing the Android platform to cars starting in 2014. The OAA includes Audi, GM, Google, Honda, Hyundai and Nvidia.[21]

On March 3, 2014, Apple announced a new system to connect iPhone 5/5c/5S to car infotainment units using iOS 7 to cars via a Lightning connector, called CarPlay.

Android Auto was announced on June 25, 2014 to provide a way for Android smartphones to connect to car infotainment systems.

Increasingly, connected cars (and especially electric cars) are taking advantage of the rise of smartphones, and apps are available to interact with the car from any distance. Users can unlock their cars, check the status of batteries on electric cars, find the location of the car, or remotely activate the climate control system.

Innovations to be introduced until 2020 include the full integration of smartphone applications, such as the linkage of the smartphone calendar, displaying it on the car's windshield and automatic address searches in the navigation system for calendar entries.[20] In the longer term, navigation systems will be integrated in the windshield and through augmented reality project digital information, like alerts and traffic information, onto real images from the driver's perspective.[20]

Near-term innovations regarding Vehicle Relationship Management (VRM) entail advanced remote services, such as GPS tracking and personalized usage restrictions. Further, maintenance services like over-the-air tune-ups, requiring the collaboration of car dealers, OEMs and service centers, are under development.[20]

Despite various market drivers there are also barriers that have prevented the ultimate breakthrough of the connected car in the past few years. One of these is the fact that customers are reluctant to pay the extra costs associated with embedded connectivity and instead use their smartphones as solution for their in-car connectivity needs. Because this barrier is likely to continue, at least in the short-term, car manufacturers are turning to smartphone integration in an effort to satisfy consumer demand for connectivity.[22]

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Cooperative safety-of-life and efficiency

These services relate to Advanced Driver-Assistance Systems (ADAS), that depend on the sensory input of more than one vehicle and enable instant reaction through automatic monitoring, alerting, braking and steering activities.[23] They depend on instant vehicle-to-vehicle communication, as well as infrastructure, functioning across brands and national borders and offering cross-brand and cross-border levels of privacy and security. The US National Highway Traffic Safety Administration (NHTSA) for that reason has argued for regulation in its Advance Notice of Proposed Rulemaking (ANPRM) on V2V Communication[24] and argued the case in US Congress.[25] NHTSA began the rule-making process on December 13, 2016, proposing to mandate dedicated short-range communications (DSRC) technology in new light vehicles.[26] Under this proposed rule, vehicles would broadcast a defined data packet, the "basic safety message" (BSM) up to ten times per second, indicating vehicle location, heading, and speed. In March, 2017, GM became the first US automaker to provide DSRC as standard equipment on a production automobile, the Cadillac CTS.[27] The US also has appropriate standards – IEEE 802.11p – and frequency rules[28] in place. In Europe a frequency is harmonised for transport safety[29] and a harmonised standard, called ETSI ITS-G5,[30] are in place. In the EU there is no push to oblige vehicle manufacturers to introduce connect. Discussions about a regulatory framework for privacy and security are ongoing.[31]

Technologically speaking cooperative applications can be implemented.[32] Here the regulatory framework is the main obstacle to implementation, questions like privacy and security need to be addressed. British weekly "The Economist" even argues that the matter is regulatory driven.[33]

Hardware

The necessary hardware can be divided into built-in or brought-in connection systems. The built-in telematics boxes most commonly have a proprietary Internet connection via a GSM module and are integrated in the car IT system. Although most connected cars in the United States use the GSM operator AT&T with a GSM SIM such as the case with Volvo,[34] some cars such as the Hyundai Blue Link system utilizes Verizon Wireless Enterprise, a non-GSM CDMA operator.[35]

Most brought-in devices are plugged in the OBD (on-board diagnostics) port for electrification and access to vehicle data and can further be divided into two types of connection:

  • Hardware relies on customers smartphone for the Internet connection or
  • Hardware establishes proprietary internet connection via GSM module.

All forms of hardware have typical use cases as drivers. The built-in solutions were mostly driven by safety regulations in Europe for an automated Emergency Call (abbr. eCall). The brought-in devices usually focus on one customer segment and one specific use case.[36]

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GSM

GSM

The Global System for Mobile Communications (GSM) is a standard developed by the European Telecommunications Standards Institute (ETSI) to describe the protocols for second-generation (2G) digital cellular networks used by mobile devices such as mobile phones and tablets. GSM is also a trade mark owned by the GSM Association. GSM may also refer to the Full Rate voice codec.

AT&T

AT&T

AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile telephone services in the U.S. As of 2022, AT&T was ranked 13th on the Fortune 500 rankings of the largest United States corporations, with revenues of $168.8 billion.

On-board diagnostics

On-board diagnostics

On-board diagnostics (OBD) is a term referring to a vehicle's self-diagnostic and reporting capability. OBD systems give the vehicle owner or repair technician access to the status of the various vehicle sub-systems. The amount of diagnostic information available via OBD has varied widely since its introduction in the early 1980s versions of on-board vehicle computers. Early versions of OBD would simply illuminate a malfunction indicator light (MIL) or "idiot light" if a problem was detected, but would not provide any information as to the nature of the problem. Modern OBD implementations use a standardized digital communications port to provide real-time data in addition to a standardized series of diagnostic trouble codes, or DTCs, which allow a person to rapidly identify and remedy malfunctions within the vehicle.

ECall

ECall

eCall is an initiative by the European Union, intended to bring rapid assistance to motorists involved in a collision anywhere within the European Union. The aim is for all new cars to incorporate a system that automatically contacts the emergency services in the event of a serious accident, sending location and sensor information. eCall was made mandatory in all new cars approved for manufacture within the European Union as of April 2018.

Insurance

The data provided by greater vehicle connectivity is impacting the car insurance industry.[20] Predictive-modeling and machine-learning technologies, as well as real-time data streaming, providing among others information on driving speed, routes and time, are changing insurers' doing-of-business.[20][37] Early adopters have begun to adjust their offering to the developments in the automotive industry, leading them to transition from being pure insurance product provider to becoming insurance-service hybrids.[37]

Progressive, for example, has introduced its usage-based-insurance program, Snapshot, in 2008, which takes into account driving times and ability. The data gathered through an onboard diagnostics device allows the company to perform further personal and regional risk assessments.[37] Another innovation being tested in the insurance industry regards telematics devices, which transmit vehicle and driver data through wide-area networks and are subsequently used to influence driving behavior, for legal purposes and the identification of fraudulent insurance claims. Further applications are dynamic risk profiles and improved customer segmentation.[37] Future services include coaching on driving skills for fuel efficiency and safety reasons, the prediction of maintenance needs and providing advise to car owners regarding the best time to sell their car.[37]

Trends

The following trends are strengthening the shift towards a fully developed connected cars industry, changing the concept of what is understood as a car and what are its functions.

Technological innovation in the field of connectivity is accelerating.[38] High-speed computers help make the car aware of its surroundings, which can transform manoeuvring a self-driving vehicle an increasing reality.[39]

There are initiatives to use ethernet technology to connect the sensors that allow for advanced driving assistance systems (ADAS). Through the ethernet, network speed inside the vehicle can increase from one megabit to gigabits.[40] Further, ethernet uses switches that allow connections to any number of devices, reducing the amount of cabling required and thus the overall weight of the car. Moreover, it is more scalable, allowing devices and sensors to connect at different speeds and has the benefit of components being available off the shelf.[41]

In fact, research also shows that customers are willing to switch manufacturers just to be able to use mobile devices and connectivity. In 2014 there were 21% who were willing to do so whereas in 2015 this number climbed up to 37%. On top of that 32% of those customers would also be ready to pay for a service related to connectivity on top on a base model. This figure has been at 21% in 2014, one year before. The increase of customers willing to switch manufacturers and to pay for such services shows the increase in importance for connected cars.[42]

The Internet of Things will be used to provide mobile services in the car with high-speed Internet. This feature will enable real time traffic control, interaction with the car manufacturer service for remote diagnostics and improved company logistics automation. Moreover, in the beginning of the self-driven car era, internet will be used for information exchange between the cars for better route selection and accident reports.[43]

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Criticism

Drawbacks and Challenges

Although the connected car offers both benefits and excitement to the drivers, it also faces drawbacks and challenges;

  • A major issue with the connected cars is hackability. The more it is connected to the Internet and to the system, it becomes more exposed to being penetrated from the outside. If the service and help can be provided from distance by car-makers, through that channel, hackers can access and control the car as well. In Germany and Brazil, 59% of car drivers are afraid to be hacked into their car if it is connected to the Internet. In the U.S there are 43% and in China 53% whereas the average lies at 54%.[44]
  • Reliability is also a major concern. Cars, sensor, and network hardware will malfunction. The system has to deal with incorrect data, as well as faulty communications, such as denial of service attacks.
  • Privacy is another dimension, both with hacking and with other uses. Sensitive data gathered from the car such as the location, driver's daily route, apps that are used, etc. are all susceptible to be hacked and used for unauthorised purposes,[45] as well as being used by businesses and government. In Germany for example 51% of car drivers do not want to use car-related connected services because they want to keep their privacy. In the U.S it is 45%, in Brazil 37% and in China 21% of the car drivers that think so. The average lies at 37%.[44]
  • A simple failure in the system, whether in the connected car, or elsewhere in the network, while on the autonomous drive can cause fatal consequences.

Fighting the challenges

  • Changing the design of products: the way that the product is developed and the "maintenance-respond-architecture" play a crucial role. Companies have to focus on long term solutions in terms of design security because quick changes are costly and easy to circumvent. Integrating this sphere at the earliest stage possible when developing the product can be the right approach for the companies.
  • Internal cooperation between departments of the company: product-security teams and corporate IT-security teams will have to work closely together in order to prevent the hackability of their devices. To do so, companies may create guidelines that minimize probabilities of bugs, and security gaps (software). Making modifying and patching systems easier can be another effect driven from that.
  • Over-the-air updates: As short term solutions are also easy to solve problems a technology called OTA (over-the-air) becomes more and more important to OEMs. These OTA updates allow companies to quickly detect problems/attacks and prevent the malefactors to become active and attack the system. However, this is a very costly approach and companies have to know the architecture of their systems in detail to directly attack the issue not to lose money on inefficiency.
  • Value chain security: As companies are the final integrators of security systems they also have to control security all along the value chain. Also suppliers have to make sure that security plays the most important role for the mobile device. Taking the example of the procurement department, it has to make sure that the cybersecurity features of the final product are negotiated and available. The whole security issue starts at the beginning of the value chain. This approach can be used to actually define and shape future security standards in the industry and make sure that every player in the industry has the same understanding of the importance of security.[46]

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Automotive industry

Automotive industry

The automotive industry comprises a wide range of companies and organizations involved in the design, development, manufacturing, marketing, selling, repairing, and modifying of motor vehicles. It is one of the world's largest industries by revenue. It is also the industry with the highest spending on research & development per firm.

Hacker

Hacker

A hacker is a person skilled in information technology who uses their technical knowledge to achieve a goal or overcome an obstacle, within a computerized system by non-standard means. Though the term hacker has become associated in popular culture with a security hacker – someone who utilizes their technical know-how of bugs or exploits to break into computer systems and access data which would otherwise be inaccessible to them – hacking can also be utilized by legitimate figures in legal situations. For example, law enforcement agencies sometimes use hacking techniques in order to collect evidence on criminals and other malicious actors. This could include using anonymity tools to mask their identities online, posing as criminals themselves. Likewise, covert world agencies can employ hacking techniques in the legal conduct of their work. On the other hand, hacking and cyber-attacks are used extra- and illegally by law enforcement and security agencies, and employed by state actors as a weapon of both legal and illegal warfare.

Germany

Germany

Germany, officially the Federal Republic of Germany, is a country in Central Europe. It is the second-most populous country in Europe after Russia, and the most populous member state of the European Union. Germany is situated between the Baltic and North seas to the north, and the Alps to the south; it covers an area of 357,022 square kilometres (137,847 sq mi), with a population of around 84 million within its 16 constituent states. Germany borders Denmark to the north, Poland and the Czech Republic to the east, Austria and Switzerland to the south, and France, Luxembourg, Belgium, and the Netherlands to the west. The nation's capital and most populous city is Berlin and its main financial centre is Frankfurt; the largest urban area is the Ruhr.

Brazil

Brazil

Brazil, officially the Federative Republic of Brazil, is the largest country in South America and in Latin America. At 8.5 million square kilometers (3,300,000 sq mi) and with over 217 million people, Brazil is the world's fifth-largest country by area and the seventh most populous. Its capital is Brasília, and its most populous city is São Paulo. The federation is composed of the union of the 26 states and the Federal District. It is the only country in the Americas to have Portuguese as an official language. It is one of the most multicultural and ethnically diverse nations, due to over a century of mass immigration from around the world, and the most populous Roman Catholic-majority country.

United States

United States

The United States of America, commonly known as the United States or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territories, nine Minor Outlying Islands, and 326 Indian reservations. The United States is also in free association with three Pacific Island sovereign states: the Federated States of Micronesia, the Marshall Islands, and the Republic of Palau. It is the world's third-largest country by both land and total area. It shares land borders with Canada to its north and with Mexico to its south and has maritime borders with the Bahamas, Cuba, Russia, and other nations. With a population of over 333 million, it is the most populous country in the Americas and the third most populous in the world. The national capital of the United States is Washington, D.C. and its most populous city and principal financial center is New York City.

China

China

China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and borders fourteen countries by land, the most of any country in the world, tied with Russia. With an area of approximately 9.6 million square kilometres (3,700,000 sq mi), it is the world's third largest country by total land area. The country consists of 22 provinces, five autonomous regions, four municipalities, and two special administrative regions. The national capital is Beijing, and the most populous city and largest financial center is Shanghai.

Reliability engineering

Reliability engineering

Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability describes the ability of a system or component to function under stated conditions for a specified period of time. Reliability is closely related to availability, which is typically described as the ability of a component or system to function at a specified moment or interval of time.

Sensor

Sensor

A sensor is a device that produces an output signal for the purpose of sensing a physical phenomenon.

Design

Design

A design is a plan or specification for the construction of an object or system or for the implementation of an activity or process or the result of that plan or specification in the form of a prototype, product, or process. The verb to design expresses the process of developing a design. In some cases, the direct construction of an object without an explicit prior plan may also be considered to be a design activity. The design usually has to satisfy certain goals and constraints; may take into account aesthetic, functional, economic, or socio-political considerations; and is expected to interact with a certain environment. Typical examples of designs include architectural and engineering drawings, circuit diagrams, sewing patterns and less tangible artefacts such as business process models.

Value chain

Value chain

A value chain is a progression of activities that a firm operating in a specific industry performs in order to deliver a valuable product to the end customer. The concept comes through business management and was first described by Michael Porter in his 1985 best-seller, Competitive Advantage: Creating and Sustaining Superior Performance.The idea of the value chain is based on the process view of organizations, the idea of seeing a manufacturing organization as a system, made up of subsystems each with inputs, transformation processes and outputs. Inputs, transformation processes, and outputs involve the acquisition and consumption of resources – money, labour, materials, equipment, buildings, land, administration and management. How value chain activities are carried out determines costs and affects profits.

Connected car service features

  • Mobile App Service
Manufacturer Service Mobile App Features (Compatible based on model) Safety Service Security Service
Audi myAudi[47] Yes Start / Stop

Lock / Unlock

Climate Controls

Acura AcuraLink[48] Yes Start / Stop

Lock / Unlock

Climate Controls

BMW Connected Drive[49] Yes Start / Stop

Lock / Unlock

Climate Controls

Cadillac myCadillac[50] Yes TBD
Chevrolet myChevrolet[51] Yes TBD
Chrysler Uconnect Access[52] Yes TBD
Dodge Uconnect Access [52] Yes TBD
Fiat Uconnect Access [52] Yes TBD
Ford SYNC Connect[53] Yes Start / Stop

Lock / Unlock

Genesis GENESIS connected services[54] Yes Start / Stop

Lock / Unlock

Climate Controls

Horn Honk & Light

Vehicle Status Check

Find My Car Location

Share My Car (APP Sharing)

Tyre Pressure Information

Seat Ventilation Control / Status

Air Purifier ON

Fuel Level Information

In-Vehicle Air Quality Status

Pro-Active Vehicle Status Alert

Auto/Manual DTC Check (Diagnosis)

Monthly Health Report

Maintenance Alert

Driving Information / Behaviour

Digital Car Key

Car Pay(In-vehicle Payment)

IoT(CarToHome/HomeToCar)

Auto Crash Notification (ACN)

SOS / Emergency Assistance

Road Side Assistance

Panic Notification

Stolen Vehicle Tracking

Stolen Vehicle Notification

Stolen Vehicle Immobilization

GMC myGMC[55] Yes TBD
Honda HondaLink[56] Yes Start / Stop

Lock / Unlock

Climate Controls

Hyundai Blue Link[57] Yes Start / Stop

Lock / Unlock

Climate Controls

Horn Honk & Light

Vehicle Status Check

Find My Car Location

Share My Car (APP Sharing)

Tyre Pressure Information

Seat Ventilation Control / Status

Air Purifier ON

Fuel Level Information

In-Vehicle Air Quality Status

Pro-Active Vehicle Status Alert

Auto/Manual DTC Check (Diagnosis)

Monthly Health Report

Maintenance Alert

Driving Information / Behaviour

Digital Car Key

Car Pay(In-vehicle Payment)

IoT(CarToHome/HomeToCar)

Auto Crash Notification (ACN)

SOS / Emergency Assistance

Road Side Assistance

Panic Notification

Stolen Vehicle Tracking

Stolen Vehicle Notification

Stolen Vehicle Immobilization

Jeep Uconnect Access [52] Yes TBD
Kia UVO[58] Yes Start / Stop

Lock / Unlock

Climate Controls

Horn Honk & Light

Vehicle Status Check

Find My Car Location

Share My Car (APP Sharing)

Tyre Pressure Information

Seat Ventilation Control / Status

Air Purifier ON

Fuel Level Information

In-Vehicle Air Quality Status

Pro-Active Vehicle Status Alert

Auto/Manual DTC Check (Diagnosis)

Monthly Health Report

Maintenance Alert

Driving Information / Behaviour

Digital Car Key

Car Pay(In-vehicle Payment)

IoT(CarToHome/HomeToCar)

Auto Crash Notification (ACN)

SOS / Emergency Assistance

Road Side Assistance

Panic Notification

Stolen Vehicle Tracking

Stolen Vehicle Notification

Stolen Vehicle Immobilization

Lexus Lexus Enform Remote[59] Yes TBD
Mazda Mazda Mobile Start[60] Yes TBD
Mercedes mbrace[61] Yes Start / Stop

Lock / Unlock

Climate Controls

Mitsubishi Mitsubishi Connect[62] No TBD
Nissan NissanConnect[63] Yes TBD
RAM Uconnect Access [52] Yes TBD
Subaru STARLINK[64] Yes Lock / Unlock
Tesla Tesla[65] Yes Start / Stop

Lock / Unlock

Climate Controls

Toyota Toyota Remote Connect[66] Yes Start / Stop

Lock / Unlock

Volvo Volvo On Call[67] Yes Start / Stop

Lock / Unlock

Climate Controls

Volkswagen Car-Net[68] Yes TBD

Discover more about Connected car service features related topics

Audi

Audi

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.

Acura

Acura

Acura is the luxury and performance division of Japanese automaker Honda, based primarily in North America. The brand was launched in the United States on March 27, 1986, marketing luxury and performance automobiles. It was introduced to Canada on February 14, 1987, Hong Kong in 1991, Mexico in 2004, China in 2006, Russia in 2014, Panama in 2014, Kuwait in 2015, and was also sold in Ukraine in 2006. Honda's plan to introduce Acura to the Japanese domestic market (JDM) in 2008 was delayed, due to economic reasons, and later withheld as a result of the financial crisis of 2007–2008.

BMW

BMW

Bayerische Motoren Werke AG, abbreviated as BMW, is a German multinational manufacturer of luxury vehicles and motorcycles headquartered in Munich, Bavaria. The corporation was founded in 1916 as a manufacturer of aircraft engines, which it produced from 1917 until 1918 and again from 1933 to 1945.

Cadillac

Cadillac

The Cadillac Motor Car Division is a division of the American automobile manufacturer General Motors (GM) that designs and builds luxury vehicles. Its major markets are the United States, Canada, and China. Cadillac models are distributed in 34 additional markets worldwide. Cadillac automobiles are at the top of the luxury field within the United States. In 2019, Cadillac sold 390,458 vehicles worldwide, a record for the brand.

Chevrolet

Chevrolet

Chevrolet is an American automobile division of the American manufacturer General Motors (GM). Louis Chevrolet (1878–1941), Arthur Chevrolet and ousted General Motors founder William C. Durant (1861–1947) started the company on November 3, 1911 as the Chevrolet Motor Car Company. Durant used the Chevrolet Motor Car Company to acquire a controlling stake in General Motors with a reverse merger occurring on May 2, 1918, and propelled himself back to the GM presidency. After Durant's second ousting in 1919, Alfred Sloan, with his maxim "a car for every purse and purpose", would pick the Chevrolet brand to become the volume leader in the General Motors family, selling mainstream vehicles to compete with Henry Ford's Model T in 1919 and overtaking Ford as the best-selling car in the United States by 1929 with the Chevrolet International.

Chrysler

Chrysler

Stellantis North America, officially FCA US and formerly Chrysler, is one of the "Big Three" automobile manufacturers in the United States, headquartered in Auburn Hills, Michigan. It is the American subsidiary of the multinational automotive company Stellantis. In addition to the Chrysler brand, Stellantis North America sells vehicles worldwide under the Dodge, Jeep, and Ram nameplates. It also includes Mopar, its automotive parts and accessories division, and SRT, its performance automobile division.

Dodge

Dodge

Dodge is an American brand of automobiles and a division of Stellantis, based in Auburn Hills, Michigan. Dodge vehicles have historically included performance cars, and for much of its existence Dodge was Chrysler's mid-priced brand above Plymouth.

Ford Motor Company

Ford Motor Company

Ford Motor Company is an American multinational automobile manufacturer headquartered in Dearborn, Michigan, United States. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand, and luxury cars under its Lincoln luxury brand. Ford also owns Brazilian SUV manufacturer Troller, an 8% stake in Aston Martin of the United Kingdom and a 32% stake in China's Jiangling Motors. It also has joint ventures in China, Taiwan, Thailand, and Turkey. The company is listed on the New York Stock Exchange and is controlled by the Ford family; they have minority ownership but the majority of the voting power.

Genesis Motor

Genesis Motor

Genesis Motor, LLC, commonly referred to as Genesis, is the luxury vehicle division of the South Korean vehicle manufacturer Hyundai Motor Company. Initially envisioned along with plans for Hyundai's new luxury Genesis sedan in 2004, the Genesis brand was officially announced as an independent marque on 4 November 2015, launching their first Genesis standalone model, the Genesis G90, in 2017. Genesis models are designed in Rüsselsheim (Germany), Namyang, and Irvine ; and produced in Ulsan. In 2020, J.D. Power named Genesis the most dependable automotive brand and in 2021 the most technologically innovative in North America.

GMC (automobile)

GMC (automobile)

GMC is a division of American automotive manufacturer General Motors (GM) for trucks and utility vehicles. GMC currently makes SUVs, pickup trucks, vans, and light-duty trucks. In the past, GMC also produced fire trucks, ambulances, heavy-duty trucks, military vehicles, motorhomes, transit buses, and medium duty trucks.

Honda

Honda

Honda Motor Co., Ltd. is a Japanese public multinational conglomerate manufacturer of automobiles, motorcycles, and power equipment, headquartered in Minato, Tokyo, Japan.

Hyundai Motor Company

Hyundai Motor Company

Hyundai Motor Company, often abbreviated to Hyundai Motors and commonly known as Hyundai, is a South Korean multinational automotive manufacturer headquartered in Seoul, South Korea, and founded in 1967. Currently, the company owns 33.88 percent of Kia Corporation, and also fully owns two marques including its luxury cars subsidiary, Genesis Motor, and an electric vehicle sub-brand, Ioniq. Those three brands altogether comprise the Hyundai Motor Group.

Source: "Connected car", Wikipedia, Wikimedia Foundation, (2023, March 12th), https://en.wikipedia.org/wiki/Connected_car.

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