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Comcast Corporation
Comcast
Formerly
  • American Cable Systems
    (1963–1968)
  • Comcast Holdings
    (1968–2000)
TypePublic
Industry
FoundedJune 28, 1963; 59 years ago (1963-06-28)
Tupelo, Mississippi, U.S.
FounderRalph J. Roberts
HeadquartersComcast Center
Philadelphia, Pennsylvania, U.S.
Area served
Worldwide; mostly United States and Europe
Key people
Products
RevenueIncrease US$121.4 billion (2022)
Decrease US$14.04 billion (2022)
Decrease US$5.37 billion (2022)
Total assetsDecrease US$275.3 billion (2022)
Total equityDecrease US$80.94 billion (2022)
OwnerBrian L. Roberts (1% equity interest, 33% voting power)
Number of employees
186,000 (December 2022)
Divisions
Subsidiaries
Websitecorporate.comcast.com
Footnotes / references
[1][2][3][4][5][6][7]

Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),[note 1] headquartered in Philadelphia, is the largest American multinational telecommunications conglomerate.[8] It is the second-largest broadcasting and cable television company in the world by revenue (behind AT&T), the largest pay-TV company, the largest cable TV company and largest home Internet service provider in the United States, and the nation's third-largest home telephone service provider. It provides services to U.S. residential and commercial customers in 40 states and the District of Columbia.[9] As the parent company of the international media company NBCUniversal since 2011,[10][11][12][13] Comcast is a producer of feature films for theatrical exhibition, and over-the-air and cable television programming.

Comcast owns and operates the Xfinity residential cable communications subsidiary, Comcast Business, a commercial services provider; Xfinity Mobile, an MVNO of Verizon; over-the-air national broadcast network channels (NBC, Telemundo, TeleXitos, and Cozi TV); multiple cable-only channels (including MSNBC, CNBC, USA Network, Syfy, Oxygen, Bravo, and E!); the film studio Universal Pictures; the VOD streaming service Peacock; animation studios (DreamWorks Animation, Illumination, Universal Animation Studios) and Universal Parks & Resorts. It also has significant holdings in digital distribution, such as thePlatform, which it acquired in 2006; and ad-tech company FreeWheel, which it acquired in 2014. Since October 2018, it has also been the parent company of Sky Group.[14]

Comcast has been criticized for a variety of reasons. Its customer satisfaction ratings were among the lowest in the cable industry during the years 2008–2010.[15][16] It has violated net neutrality practices in the past, and, despite its commitment to a narrow definition of net neutrality,[17] critics advocate a definition that precludes any distinction between Comcast's private network services and the rest of the Internet.[18] Critics also point out a lack of competition in the vast majority of Comcast's service areas; in particular, the limited competition among cable providers.[19] Given its negotiating power as a large ISP, some suspect that it could leverage paid peering agreements to unfairly influence end-user connection speeds. Its ownership of both content production (in NBCUniversal) and distribution (as an ISP) has raised antitrust concerns. These issues and others led to Comcast being dubbed "The Worst Company in America" by The Consumerist in 2010 and 2014.[20][21]

Discover more about Comcast related topics

Conglomerate (company)

Conglomerate (company)

A conglomerate is a multi-industry company – i.e., a combination of multiple business entities operating in entirely different industries under one corporate group, usually involving a parent company and many subsidiaries. Conglomerates are often large and multinational.

Broadcasting

Broadcasting

Broadcasting is the distribution of audio or video content to a dispersed audience via any electronic mass communications medium, but typically one using the electromagnetic spectrum, in a one-to-many model. Broadcasting began with AM radio, which came into popular use around 1920 with the spread of vacuum tube radio transmitters and receivers. Before this, most implementations of electronic communication were one-to-one, with the message intended for a single recipient. The term broadcasting evolved from its use as the agricultural method of sowing seeds in a field by casting them broadly about. It was later adopted for describing the widespread distribution of information by printed materials or by telegraph. Examples applying it to "one-to-many" radio transmissions of an individual station to multiple listeners appeared as early as 1898.

Cable television

Cable television

Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with broadcast television, in which the television signal is transmitted over-the-air by radio waves and received by a television antenna attached to the television; or satellite television, in which the television signal is transmitted over-the-air by radio waves from a communications satellite orbiting the Earth, and received by a satellite dish antenna on the roof. FM radio programming, high-speed Internet, telephone services, and similar non-television services may also be provided through these cables. Analog television was standard in the 20th century, but since the 2000s, cable systems have been upgraded to digital cable operation.

AT&T

AT&T

AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile telephone services in the U.S. As of 2022, AT&T was ranked 13th on the Fortune 500 rankings of the largest United States corporations, with revenues of $168.8 billion.

Feature film

Feature film

A feature film or feature-length film is a narrative film with a running time long enough to be considered the principal or sole presentation in a commercial entertainment program. The term feature film originally referred to the main, full-length film in a cinema program that included a short film and often a newsreel. Matinee programs, especially in the US and Canada, in general, also included cartoons, at least one weekly serial and, typically, a second feature-length film on weekends.

Cozi TV

Cozi TV

Cozi TV is an American free-to-air television network owned by the NBC Owned Television Stations division of NBCUniversal. The network airs classic television series from the 1960s to the 2000s.

CNBC

CNBC

CNBC is an American basic cable business news channel and website. It provides business news programming on weekdays from 5:00 a.m. to 7:00 p.m., Eastern Time, while broadcasting talk shows, investigative reports, documentaries, infomercials, reality shows, and other programs at all other times. Along with Fox Business and Bloomberg Television, it is one of the three major business news channels. It also operates a website and mobile apps, whereby users can watch the channel via streaming media, and which provide some content that is only accessible to paid subscribers. CNBC content is available on demand on smart speakers including Amazon Echo devices with Amazon Alexa, Google Home and app devices with Google Assistant, and on Apple Siri voice interfaces including iPhones. Many CNBC TV shows are available as podcasts for on-demand listening. Graphics are designed by Sweden-based Magoo 3D studios.

Bravo (American TV network)

Bravo (American TV network)

Bravo is an American basic cable television network, launched on December 8, 1980. It is owned by the NBCUniversal Television and Streaming division of Comcast's NBCUniversal. The channel originally focused on programming related to fine arts and film. It currently mainly focuses on lifestyle reality television series targeted at 25-to-54-year-old women as well as the LGBTQIA+ community.

E!

E!

E! is an American basic cable channel which primarily focuses on pop culture, celebrity focused reality shows, and movies, owned by the NBCUniversal Television and Streaming division of NBCUniversal, a subsidiary of Comcast.

DreamWorks Animation

DreamWorks Animation

DreamWorks Animation LLC is an American animation studio that produces animated films and television programs and is a subsidiary of Universal Pictures, a division of NBCUniversal, which is itself a division of Comcast. The studio has released 44 feature films as of December 2022, including several of the highest-grossing animated films of all time, with Shrek 2 (2004) having been the highest at the time of its release. The studio's first film, Antz, was released on October 2, 1998, and its latest film was Puss in Boots: The Last Wish, which was released on December 21, 2022; their upcoming slate of films includes Ruby Gillman, Teenage Kraken in the summer of 2023, Trolls Band Together on November 17, 2023, and Kung Fu Panda 4 on March 8, 2024. Additionally, two untitled films are scheduled to be released on February 9, 2024, and September 27, 2024.

Illumination (company)

Illumination (company)

Illumination is an American computer animation studio, founded by Chris Meledandri in 2007. Illumination is owned by Meledandri and the Illumination brand is co-owned by Universal Pictures, a division of Comcast through its wholly owned subsidiary NBCUniversal. Meledandri produces the films, while Universal finances and distributes them. The studio is the creator of the Despicable Me, The Secret Life of Pets and Sing franchises and the film adaptations of Dr. Seuss' books The Lorax and How the Grinch Stole Christmas. The Minions, characters from the Despicable Me series, are the mascots of the studio.

Criticism of Comcast

Criticism of Comcast

A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which featured a representative not allowing a customer to cancel his service. This clip went viral. Comcast has also been widely criticized, most publicly by Netflix, for its position against net neutrality, the principle that all traffic on the internet should be treated equally.

Overview

Leadership

Comcast is described as a family business.[22] Brian L. Roberts, its chairman, president and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company".[23] Legal expert Susan P. Crawford has said this gives him "effective control over [Comcast's] every step".[24] In 2010, he was one of the highest paid executives in the United States, with total compensation of about $31 million.[24]

Board of directors

As of May 17, 2020:[25]

Corporate offices

Comcast is headquartered in Philadelphia, Pennsylvania, and has offices in Atlanta, Detroit, Denver, Manchester, New Hampshire and New York City.[26] On January 3, 2005, it announced it would become the anchor tenant in the new Comcast Center in downtown Philadelphia—at 975 ft (297 m), the second-tallest skyscraper in Pennsylvania. In the fall of 2018, it finished construction of the 1,121 ft (342 m) Comcast Technology Center, Pennsylvania's tallest skyscraper, adjacent to its original headquarters.[27] As of 2019, the company had 184,000 employees.[28]

Employee relations

Comcast is often criticized by the media and its own staff for its less-than-upstanding policies of employee relations.

A 2014 investigative series published by The Verge involved interviews with 150 Comcast employees, and examined why the company was so widely criticized by its customers, the media, and its own workers. It concluded that Comcast's staff endured unreasonable corporate policies: "Customer service has been replaced by an obsession with sales; technicians are understaffed … tech support is poorly trained, and the company is hobbled by internal fragmentation."[29] A widely read article by an anonymous Comcast call center employee appeared in November 2014 on Cracked. Titled "Five Nightmares You Live While Working For America's Worst Company", it claimed that Comcast was obsessed with sales, didn't train its employees properly, and concluded that "the system makes good customer service impossible."[30]

Comcast has also earned a reputation as anti-union. A company training manual says, "Comcast does not feel union representation is in the best interest of its employees, customers, or shareholders".[31] A dispute in 2004 with CWA, a labor union representing many employees at Comcast's Beaverton, Oregon offices, led to allegations of management intimidating workers, requiring them to attend anti-union meetings and unwarranted disciplinary action for union members.[32] In 2011, Comcast received criticism from Writers Guild of America for its policies regarding unions.[33]

Despite these criticisms, Comcast has appeared on multiple "top places to work" lists. In 2009, it was included on CableFAX magazine's "Top 10 Places to Work in Cable", which cited its "scale, savvy and vision".[34] Similarly, the Philadelphia Business Journal awarded Comcast the silver medal among extra-large companies in Philadelphia, with the gold medal going to partner organization, Comcast-Spectacor.[35][36] The Boston Globe found Comcast to be that city's top place to work in 2009.[37] Employee diversity is also an attribute upon which Comcast receives strong marks. In 2008, Black Enterprise magazine rated Comcast among the top 15 companies for workforce diversity.[38] Comcast was also named a "Top 2014 Workplace" by The Washington Post in their annual feature.[39] The Human Rights Campaign has given Comcast a 100 on the Corporate Equality Index[40] and one of the best places for LGBT people to work.[41]

Financial performance

The book value of the company nearly doubled from $8.19 a share in 1999 to $15 a share in 2009. Revenues grew sixfold from 1999's $6 billion to almost $36 billion in 2009. Net profit margin rose from 4.2% in 1999 to 8.4% in 2009, with operating margins improving 31% and return on equity doubling to 6.7% in the same time span. Between 1999 and 2009, return on capital nearly tripled to 7%.[42] Comcast reported first quarter 2012 profit increases of 30% due to increase in high-speed internet customers.[43] In February 2014, Comcast generated $1.1 billion in revenue during the first quarter due to the 2014 Winter Olympics in Sochi.[44] As of 2020, Comcast is ranked 28th on the Fortune 500 rankings of the largest United States corporations by total revenue.[45]

For the fiscal year 2017, Comcast reported earnings of US$22.7 billion, with an annual revenue of US$84.5 billion, an increase of 5.5% over the previous fiscal cycle. Comcast's shares traded at over $47 per share, and its market capitalization was valued at over US$213.4 billion in February 2022.

Year Revenue
in mil. USD$
Net income
in mil. USD$
Total assets
in mil. USD$
Employees
2006[46] 24,966 2,533 110,405 90,000
2007[47] 31,060 2,587 113,417 100,000
2008[48] 34,423 2,547 113,017 100,000
2009[49] 35,756 3,638 112,733 107,000
2010[50] 37,937 3,635 118,534 102,000
2011[51] 55,842 4,160 157,818 126,000
2012[52] 62,570 6,203 164,971 129,000
2013[53] 64,657 6,816 158,813 136,000
2014[54] 68,775 8,380 159,186 139,000
2015[55] 74,510 8,163 166,574 153,000
2016[56] 80,403 8,695 180,500 159,000
2017[57] 85,029 22,714 186,949 164,000
2018[58] 94,507 11,731 251,684 184,000
2019[59] 108,942 13,057 263,414 190,000
2020[60] 103,564 10,534 273,869 168,000
2021[61] 116,385 14,159 275,905 189,000

Lobbying and electoral fundraising

With $18.8 million spent in 2013, Comcast has the seventh largest lobbying budget of any individual company or organization in the United States.[62] Comcast employs multiple former U.S. Congressmen as lobbyists.[63] The National Cable & Telecommunications Association, which has multiple Comcast executives on its board, also represents Comcast and other cable companies as the fifth largest lobbying organization in the United States, spending $19.8 million in 2013.[62] Comcast was among the top backers of Barack Obama's presidential runs, with Comcast vice president David Cohen raising over $2.2 million from 2007 to 2012.[64][65] Cohen has been described by many sources as influential in the U.S. government,[66] though he is no longer a registered lobbyist, as the time he spends lobbying falls short of the 20% which requires official registration.[67] Comcast's PAC, the Comcast Corporation and NBCUniversal Political Action Committee, is among the largest PACs in the U.S., raising about $3.7 million from 2011 to 2012 for the campaigns of various candidates for office in the United States Federal Government.[68] Comcast is also a major backer of the National Cable and Telecommunications Association Political Action Committee, which raised $2.6 million from 2011 to 2012.[69][70] Comcast spent the most money of any organization in support of the Stop Online Piracy and PROTECT IP bills, spending roughly $5 million to lobby for their passage.[71]

Comcast also backs lobbying and PACs on a regional level, backing organizations such as the Tennessee Cable Telecommunications Association[72] and the Broadband Communications Association of Washington PAC.[73] Comcast and other cable companies have lobbied state governments to pass legislation restricting or banning individual cities from offering public broadband service.[74] Municipal broadband restrictions of varying scope have been passed in a total of 20 U.S. States.[75]

According to watchdog group Documented, in 2020 Comcast contributed $200,000 to the Rule of Law Defense Fund, a fund-raising arm of the Republican Attorneys General Association that was shown to have provided funding to the Save America March that devolved into an attack on the U.S. Capitol on January 6, 2021.[76]

Philanthropy

Comcast offers low cost internet and cable service to schools, subsidized by general broadband consumers through the U.S. government's E-Rate program.[77] Critics have noted that many of the strongest supporters of Comcast's business deals have received substantial funding from the Comcast Foundation.[63][78] However, it is important to note that for years, Comcast has been relying on subsidiaries to finance philanthropic pursuits.

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Family business

Family business

A family business is a commercial organization in which decision-making is influenced by multiple generations of a family, related by blood or marriage or adoption, who has both the ability to influence the vision of the business and the willingness to use this ability to pursue distinctive goals. They are closely identified with the firm through leadership or ownership. Owner-manager entrepreneurial firms are not considered to be family businesses because they lack the multi-generational dimension and family influence that create the unique dynamics and relationships of family businesses.

Brian L. Roberts

Brian L. Roberts

Brian L. Roberts is an American billionaire businessman, and the chairman and CEO of Comcast, an American company providing cable, entertainment, and communications products and services which was founded by his father, Ralph J. Roberts.

Fannie Mae

Fannie Mae

The Federal National Mortgage Association (FNMA), commonly known as Fannie Mae, is a United States government-sponsored enterprise (GSE) and, since 1968, a publicly traded company. Founded in 1938 during the Great Depression as part of the New Deal, the corporation's purpose is to expand the secondary mortgage market by securitizing mortgage loans in the form of mortgage-backed securities (MBS), allowing lenders to reinvest their assets into more lending and in effect increasing the number of lenders in the mortgage market by reducing the reliance on locally based savings and loan associations. Its brother organization is the Federal Home Loan Mortgage Corporation (FHLMC), better known as Freddie Mac. In 2022, Fannie Mae was ranked number 33 on the Fortune 500 rankings of the largest United States corporations by total revenue.

Children's Hospital of Philadelphia

Children's Hospital of Philadelphia

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.

Edward D. Breen

Edward D. Breen

Edward D. Breen is an American business executive. He is the Executive Chairman of DuPont. Prior to this, he was the chair of the board and CEO of DuPont, a role he started on November 9, 2015. He also serves as a director of Comcast. Prior to his role at DuPont, Breen was the Chairman and CEO of Tyco International.

DuPont

DuPont

DuPont de Nemours, Inc., commonly shortened to DuPont, is an American multinational chemical company first formed in 1802 by French-American chemist and industrialist Éleuthère Irénée du Pont de Nemours. The company played a major role in the development of Delaware and first arose as a major supplier of gunpowder. DuPont developed many polymers such as Vespel, neoprene, nylon, Corian, Teflon, Mylar, Kapton, Kevlar, Zemdrain, M5 fiber, Nomex, Tyvek, Sorona, Corfam and Lycra in the 20th century, and its scientists developed many chemicals, most notably Freon (chlorofluorocarbons), for the refrigerant industry. It also developed synthetic pigments and paints including ChromaFlair.

Gerald Hassell

Gerald Hassell

Gerald L. Hassell is an American bank executive and is the former Chairman and CEO of The Bank of New York Mellon.

Deloitte

Deloitte

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is an international professional services network headquartered in London, England. Deloitte is the largest professional services network by revenue and number of professionals in the world and is considered one of the Big Four accounting firms along with EY, KPMG and PricewaterhouseCoopers (PWC).

David C. Novak

David C. Novak

David Charles Novak is an American businessman, author and philanthropist. He is the founder and CEO of David Novak Leadership, and co-founder and former CEO of YUM! Brands Inc.

Atlanta

Atlanta

Atlanta is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, although a portion of the city extends into neighboring DeKalb County. With a population of 498,715 living within the city limits, it is the eighth most populous city in the Southeast and 38th most populous city in the United States according to the 2020 U.S. census. It is the core of the much larger Atlanta metropolitan area, which is home to more than 6.1 million people, making it the eighth-largest metropolitan area in the United States. Situated among the foothills of the Appalachian Mountains at an elevation of just over 1,000 feet (300 m) above sea level, it features unique topography that includes rolling hills, lush greenery, and the most dense urban tree coverage of any major city in the United States.

Detroit

Detroit

Detroit is the largest city in the U.S. state of Michigan. It is also the largest U.S. city on the United States–Canada border, and the seat of government of Wayne County. The City of Detroit had a population of 639,111 at the 2020 census, making it the 27th-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area, and the 14th-largest in the United States. Regarded as a major cultural center, Detroit is known for its contributions to music, art, architecture and design, in addition to its historical automotive background. Time named Detroit as one of the fifty World's Greatest Places of 2022 to explore.

Denver

Denver

Denver is a consolidated city and county, the capital, and most populous city of the U.S. state of Colorado. Its population was 715,522 at the 2020 census, a 19.22% increase since 2010. It is the 19th-most populous city in the United States and the fifth most populous state capital. It is the principal city of the Denver–Aurora–Lakewood, CO Metropolitan Statistical Area and the first city of the Front Range Urban Corridor.

History

American Cable Systems

In 1963, Ralph J. Roberts in conjunction with his two business partners, Daniel Aaron[79] and Julian A. Brodsky, purchased American Cable Systems[80] as a corporate spin-off from its parent, Jerrold Electronics, for U.S. $500,000. At the time, American Cable was a small cable operator in Tupelo, Mississippi, with five channels and 12,000 customers.[81] In 1965, American Cable Systems purchased Storecast Corporation of America, a product placement supermarket specialist marketing firm.[82] In 1968, American Cable Systems purchased its first franchise of Muzak, a brand of background music played in retail stores. Storecast was a client of Muzak.[83]

Comcast

Comcast logo from 1969 to 2000 before it was replaced with the crescent logo
Comcast logo from 1969 to 2000 before it was replaced with the crescent logo

The company was re-incorporated in Pennsylvania on March 5, 1969, under the new name Comcast Corporation.[80] Comcast's initial public offering occurred on June 29, 1972, with a market capitalization of U.S. $3,010,000.[80][84] In 1977, HBO was first launched on a Comcast system with 20,000 customers in western Pennsylvania with a five-night free preview getting a 15% sign up rate.[80][85] In 1986, Comcast bought 26% of Group W Cable, a broadcast company, doubling its number of subscribers to 1 million.[86][87] Also that year, Comcast made a founding investment of $380 million in QVC.[80] In 1988, Comcast was able to buy a 50% share of SCI Holdings in a joint deal with Tele-Communications Inc.[88] Comcast also acquired American Cellular Network Corporation in 1988 for $230 million, marking the first time it became a mobile phone operator.[89]

Increasing market share (1990–2001)

In February 1990, Ralph Roberts' son, Brian L. Roberts, succeeded his father as president of Comcast.[90] Two years later, the company's mobile division, Comcast Cellular, purchased a controlling interest in Metromedia's Philadelphia-area cellular telephone interests, Metrophone.[80][91] By 1994, Comcast owned 50% stock in the cable communications company Garden State Cable, who by that year were serving approximately 195,000 subscribers.[92] That same year, Comcast became the third-largest cable operator in the United States, with around 3.5 million subscribers following its purchase of Maclean-Hunter's American division for $1.27 billion.[86][93] Comcast grew to 4.3 million subscribers the following year with the purchase of the cable operation of E. W. Scripps Company for $1.575 billion in stock.[94]

Comcast offered internet connection for the first time in 1996, with its part in the launch of the @Home Network.[95] Also in 1996, Comcast formed Comcast Spectacor, which became owner of the Philadelphia Flyers.[96] In 1997, Microsoft invested $1 billion in Comcast, and the company launched its digital TV service.[83] That same year, in partnership with Disney, Comcast got a 50.1% controlling interest in E! Entertainment.[80] By December 31, 1997, it was available in the Philadelphia, Detroit, Baltimore, Orange County, California, Sarasota and Union, New Jersey areas.

Comcast's cable acquisitions in 1997 were Jones Intercable, Inc. with 1 million customers, and a stake in Prime Communications with 430,000 subscribers.[80] In February 1998, Comcast sold its U.K. division to NTL for US$600 million, along with the division's $397 million in debt.[97] In 1999, Comcast sold Comcast Cellular to SBC Communications for $400 million, releasing them from $1.27 billion in debt.[98] Also in 1999, Comcast acquired Greater Philadelphia Cablevision,[99] and launched Comcast University as well as Comcast Interactive Capital Group.[80]

In November 1999, Comcast purchased Lenfest Communications, who were the ninth largest cable television operator at the time and were the largest operator in the Philadelphia area.[100][101] This consolidated Comcast's control over all of the Philadelphia region, and earned them approximately 1.3 million additional cable subscribers.[101] The purchase of Lenfest also bought Comcast the remaining 50% stock of the cable operator Garden State Communications — a company whom Comcast had already owned half of in partnership with Lenfest for years.[102] Comcast quickly replaced the ten-year general manager at Garden State with their own executive, and eventually Garden State ceased operating under its own name and was fully merged to become a part of the Comcast Corporation.[103]

Largest U.S. cable provider (2001–present)

Proposed merger name logo, 2001
Proposed merger name logo, 2001
Comcast logo introduced on December 12, 1999; used from 2000 until 2012
Comcast logo introduced on December 12, 1999; used from 2000 until 2012

In 2001, Comcast announced it would acquire the assets of the largest cable television operator at the time, AT&T Broadband, for $44.5 billion.[104] The proposed name for the merged company was "AT&T Comcast", but the companies ultimately decided to keep only the Comcast name, with the company and new assets reincorporated in Pennsylvania on December 7, 2001. On November 18, 2002, Comcast officially acquired all assets of AT&T Broadband, thus making Comcast the largest cable television company in the United States with over 22 million subscribers.[104][105] This spurred the start of Comcast Advertising Sales (using AT&T's groundwork) which would later be renamed Comcast Spotlight and now effectv, A Comcast Company. As part of this acquisition, Comcast also acquired the National Digital Television Center in Centennial, Colorado as a wholly owned subsidiary, now known as the Comcast Media Center. In 2003, Comcast became one of the original investors in The Golf Channel.[106] After [email protected] went bankrupt in October 2001, Comcast took over providing internet directly to consumers in January 2002.[107]

On February 11, 2004, Comcast announced a $54 billion bid for The Walt Disney Company, including taking on $12 billion of Disney's debt.[108] The deal would have made Comcast the largest media conglomerate in the world.[109][110] However, after rejection by Disney and uncertain response from investors, the bid was abandoned in April.[111] In 2004, Comcast sold its QVC shares to Liberty Media for $7.9 billion.[112]

On April 8, 2005, a partnership led by Comcast and Sony Pictures Entertainment finalized a deal to acquire MGM and its affiliate studio, United Artists, and created an additional outlet to carry MGM/UA's material for cable and Internet distribution.[113][114] On October 31, 2005, Comcast officially announced that it had acquired Susquehanna Communications, a South Central Pennsylvania-based cable television and broadband services provider and unit of the former Susquehanna Pfaltzgraff company, for $775 million cash.[115][116] Comcast previously owned approximately 30% of Susquehanna Communications through its affiliate company, Lenfest.[115] In December 2005, Comcast announced the creation of Comcast Interactive Media, a new division focused on online media.

In July 2006, Comcast purchased the Seattle-based software company thePlatform.[117] This represented an entry into a new line of business—selling software to allow companies to manage their Internet (and IP-based) media publishing efforts.

On April 3, 2007, Comcast announced it would acquire the cable systems owned and operated by Patriot Media, a privately held company owned by cable veteran Steven J. Simmons, Spectrum Equity Investors and Spire Capital, that served approximately 81,000 video subscribers for $483 million.[118]

Comcast announced in May 2007[119] and launched in September 2008 a dashboard called SmartZone that allowed users to perform mobile functions online.[120] There was also Cloudmark spam and phishing protection and Trend Micro antivirus.[119] The address book is Comcast Plaxo software.[119]

In May 2008, Comcast purchased Plaxo for a reported $150 million to $170 million.[121]

Comcast won the Consumerist Worst Company In America ("Golden Poo") award in 2010.[122] A gold trophy in the shape of a pile of human feces was delivered to Comcast Corporate Headquarters to commemorate the unmatched level of enmity flowing from their customer base to their business. Comcast responded immediately by publicly acknowledging the dubious award and citing ongoing efforts to improve its customer service.[123] One effort to change this is a new app called Tech ETA that allows customers to see exactly when a technician is coming.[124]

Adelphia purchase

In April 2005, Comcast and Time Warner Cable announced plans to buy the assets of bankrupted Adelphia Cable.[125] The two companies paid a total of $17.6 billion in the deal that was finalized in the second quarter of 2006—after the U.S. Federal Communications Commission (FCC) completed a seven-month investigation without raising an objection.[126] Time Warner Cable became the second-largest cable provider in the U.S., ranking behind Comcast. As part of the deal, Time Warner Cable and Comcast traded existing subscribers in order to consolidate them into larger geographic clusters.[127][128]

In August 2006, Comcast and Time Warner Cable dissolved a 50/50 partnership that controlled the systems in the Houston, Southwest Texas, San Antonio, and Kansas City markets under the Time Warner Cable brand. After the dissolution, Comcast obtained the Houston system, and Time Warner retained the others.[129] On January 1, 2007, Comcast officially took control of the Houston system but continued to operate under the Time Warner Cable brand until June 19, 2007.

NBCUniversal

NBCUniversal logo from 2011 to present
NBCUniversal logo from 2011 to present

Media outlets began reporting in late September 2009 that Comcast was in talks to buy NBC Universal. Comcast denied the rumors at first, while NBC would not comment on them.[130] However, CNBC itself reported on October 1 that General Electric was considering spinning NBC Universal off into a separate company that would merge the NBC television network and its cable properties such as USA Network, Syfy and MSNBC, as well as Universal Studios, with Comcast's content assets. GE would maintain 49% control of the new company, while Comcast owned 51%.[131][132] Vivendi, which owns 20%, would have to sell its stake to GE. It was reported that under the current deal with GE that it would happen in November or December.[133][134] It was also reported that Time Warner would be interested in placing a bid, until CEO Jeffrey L. Bewkes directly denied interest,[135] leaving Comcast the sole bidder. On November 1, 2009, The New York Times reported Comcast had moved closer to a deal to purchase NBC Universal and that a formal announcement could be made sometime the following week.[136]

Following a tentative agreement on December 1,[137] the parties announced that Comcast would buy a controlling 51% stake in NBC Universal, including Universal Pictures, for $6.5 billion in cash and $7.3 billion in programming on December 3.[138][139][140] GE would take over the remaining 49% stake in NBC Universal, using $5.8 billion to buy out Vivendi's 20% minority stake in NBC Universal.[139] On January 18, 2011, the FCC approved the deal by a vote of 4 to 1.[141][142] The transaction was completed on January 28, 2011.[143][144] In December 2012, Comcast adopted a new corporate logo, which incorporates NBC's peacock logo to signify its ownership of the broadcaster.[145][146] On February 12, 2013, Comcast announced that it would acquire the remaining 49% of General Electric's interest in NBCUniversal, in a deal valued at approximately $16.7 billion.[147][148] The acquisition was completed on March 19, 2013.[149][13]

Comcast reported that third-quarter net profits in 2020 fell 37 percent to $2.02 billion from $3.22 billion the previous year, in part due to the limited capacity measures for the COVID-19 pandemic at theme parks like Universal Studios and movie theaters, with revenues falling 4.8 percent. With their theme park in California being closed since March 2020 and limited capacity at locations in Florida and Japan, the company was prompted to lay off a number of their employees; revenue for their theme park locations fell 81 percent to $311 million from $1.63 billion in 2019.[150]

Failed purchase of Time Warner Cable

On February 12, 2014, the Los Angeles Times reported that Comcast sought to acquire Time Warner Cable in a deal valued at $45.2 billion.[151] On February 13, it was reported that Time Warner Cable agreed to the acquisition.[152] This was to add several metropolitan areas to the Comcast portfolio, such as New York City, Los Angeles, Dallas–Fort Worth, Cleveland, Columbus, Cincinnati, Charlotte, San Diego, and San Antonio.[153] Time Warner Cable and Comcast aimed to merge into one company by the end of 2014 and both have praised the deal, emphasizing the increased capabilities of a combined telecommunications network, and to "create operating efficiencies and economies of scale".[154]

In 2014, critics expressed concern that the deal would give Comcast greater negotiating power in a number of areas, including rebroadcast fees with television channels,[155] and peering agreements with ISPs.[156]

Critics noted in 2013 that Tom Wheeler, the head of the FCC, which has to approve the deal, is the former head of both the largest cable lobbying organization, the National Cable & Telecommunications Association, and as largest wireless lobby, CTIA – The Wireless Association.[157][158] According to Politico, Comcast "donated to almost every member of Congress who has a hand in regulating it".[159] The U.S. Senate Judiciary Committee held a hearing on the deal on April 9, 2014.[160] The House Judiciary Committee planned its own hearing.[161] On March 6, 2014, the United States Department of Justice Antitrust Division confirmed it was investigating the deal.[162] In March 2014, the division's chairman, William Baer, recused himself because he was involved in the prior Comcast NBCUniversal acquisition.[163] Several states' attorneys general have announced support for the federal investigation.[164] On April 24, 2015, Jonathan Sallet, general counsel of the F.C.C., explained that he was going to recommend a hearing before an administrative law judge, equivalent to a collapse of the deal.[165]

In August 2015, Comcast announced to speed up Internet for low-income customers from 5 megabits per second (mbps) to 10 Mbit/s, provide free wireless routers, and will pilot an initiative to increase Internet access for low-income senior citizens.[166] In September of that year Comcast also launched Watchable, a YouTube competitor.[167] The move was seen by Variety as an attempt to appeal to the cord-cutting market.[167]

DreamWorks Animation

In April 2016, Comcast confirmed that its NBCUniversal division would acquire DreamWorks Animation for $3.8 billion.[168][169] The deal closed on August 22, 2016; DreamWorks Animation was integrated into NBCUniversal Film and Entertainment as part of Universal Pictures.[170] Universal Pictures took over distribution of DreamWorks Animation films beginning in 2019 with How to Train Your Dragon: The Hidden World after DreamWorks Animation's deal with 20th Century Fox expired.

Cellular service

In September 2016, Comcast confirmed that it had reached a partnership with Verizon Wireless to launch a cellular network as an MVNO. The new service, described as being a "Wi-Fi and MVNO-integrated product", and was expected to launch in mid-2017.[171] The partnership and the addition of wireless would allow Comcast to offer a quadruple play of services.[172][173] Including Comcast's Home Security offering, customers now have the option of a Quintuple Play.[174] The service was officially announced on April 6, 2017, as Xfinity Mobile.[175]

Attempted acquisition of Fox and subsequence of Sky

On November 16, 2017, it was reported that Comcast attempted to purchase 21st Century Fox, following the news 10 days earlier that The Walt Disney Company negotiated with Fox to acquire the same assets. Like Disney, the deal included the 20th Century Fox film and television studios, cable entertainment and broadcast satellite networks including FX Networks, National Geographic Partners, Fox Sports Networks, and international channels such as Star India. It would not include the Fox Broadcasting Company, Fox Television Stations, Fox Sports, and Fox News units, all which will be spun-off into a new independent company,[176] which is later known as the Fox Corporation since the 2019 launch.

However, on December 11, 2017, Comcast officially dropped the bid, saying that "We never got the level of engagement needed to make a definitive offer."[177] On December 14, Disney officially confirmed its acquisition of 21st Century Fox for $52.4 billion in stock, pending review from the United States Department of Justice Antitrust Division.[178]

On February 5, 2018, a new report by CNBC claims that despite the Disney/Fox deal, Comcast was considering topping Disney's $52.4 billion offer once the AT&TTime Warner merger goes through, after the Department of Justice Antitrust Division sued to block the merger on November 20, 2017.

On February 27, 2018, Comcast offered to purchase 61% stake in Sky plc at a value of £12.50 per-share, approximately £22.1 billion. 21st Century Fox, which owns 39% stake in Sky, had previously declined a US$60 billion acquisition offer by Comcast in favor of its deal with Disney, due to anti-competition concerns.[179][180][181] NBCUniversal CEO Steve Burke stated that purchasing Sky would roughly double its presence in English-speaking markets, and allow for synergies between the respective networks and studios of NBCUniversal and Sky. Fox stated that it "remains committed to its recommended cash offer for Sky", and that Comcast had not yet made a "firm offer".[182]

On April 12, the Panel on Takeovers and Mergers ruled that Disney had to acquire all of Sky within 28 days of fully acquiring Fox if the latter's acquisition of Sky was not completed by the time the merger was done, or if Comcast's counter-offer wasn't accepted.[183] On April 25, 2018, Comcast made its formal counter-bid for Sky plc, offering £12.50 per-share; Sky subsequently withdrew its recommendation of the Fox bid.[184]

On May 7, 2018, Comcast announced a potential bid against Disney's effort to acquire Fox after it spoke to investment banks about making a $60 billion cash offer, pending on approval of the AT&T–Time Warner merger.[185] Eight days later, several Fox investors expressed interests in signing a deal with Comcast due to their all-cash offer as opposed to Disney's $52.4 billion stock offer.[186] Then on June 5, 2018, Culture Secretary Matt Hancock cleared both 21st Century Fox and Comcast's respective offers to acquire Sky plc. Fox's offer is contingent on the divestiture of Sky News.[187][188] Eight days later, Comcast officially announced a $65 billion counter-offer to acquire the 21st Century Fox's assets that Disney offered to purchase.[189]

On June 15, 2018, the European Commission gave antitrust clearance to Comcast's offer to purchase Sky, citing that in terms of their current assets in Europe, there would be limited impact on competition. Comcast included a 10-year commitment to the operations and funding of Sky News similar to that of Disney's offer.[190][191][192] On June 19, 2018, Disney formally agreed to acquire Sky News as part of Fox's proposed bid, with a 15-year commitment to increase its annual funding from £90 million to £100 million.[193]

However, on June 20, 2018, Disney and Fox announced that they had amended their previous merger agreement, upping Disney's offer to $71.3 billion (a 10% premium over Comcast's $65 billion offer), while also offering shareholders the option of receiving cash instead of stock.[194] On June 27, the United States Department of Justice gave antitrust approval to Disney under the condition of selling Fox's 22 regional sports channels, to which the company has agreed.[195] On the next day, Disney and Fox shareholders scheduled July 27, 2018 as the day to vote on Fox's properties being sold to Disney, giving Comcast enough time to make a higher counter-offer for the Fox assets.[196][197]

On July 11, 2018, 21st Century Fox raised its bid to purchase Sky plc assets to $32.5 billion, and $18.57 a share. In response, Comcast increased its bid to $34 billion, and $19.5 a share. At the same time, Fox was given clearance by the British government to purchase Sky.[198][199] On July 18, 2018, Bloomberg reported that the Sky board scheduled July 27, 2018 as the day shareholders vote on selling Sky properties.[200]

However, on July 12, 2018, the Department of Justice filed a notice of appeal with the D.C. Circuit to reverse the District Court's approval for AT&T acquisition of Time Warner (now renamed WarnerMedia). Although analysts say that the chances of the DOJ win are small, they say it is the "final nail in the coffin for Comcast's Fox chase. This is a clear gift to Disney."[201] On the next day, CEO of AT&T Randall Stephenson gave an interview with CNBC, about Comcast's bid for Fox: "It probably can't help it. You're in a situation where two entities are bidding for an asset, and this kind of action can obviously influence the outcome of those actions."[202]

On July 16, 2018, CNBC reported that Comcast was unlikely to continue its bidding war to acquire Fox from Disney in favor of Sky.[203] Three days later, Comcast officially announced that it was dropping its bid on the Fox assets in order to focus on their bid for Sky. CEO of Comcast, Brian L. Roberts said: "I'd like to congratulate Bob Iger and the team at Disney and commend the Murdoch family and Fox for creating such a desirable and respected company."[204] Eight days later, 21st Century Fox shareholders agreed to sell the majority of its assets to Disney for $71.3 billion. The sale covered the majority of 21CF's entertainment assets, including 20th Century Fox, FX Networks, and National Geographic Partners among others.

On September 22, 2018, Comcast outbid 21st Century Fox, by raising its bid for Sky plc to $40 billion, or $22.57 a share.[205] On September 25, 2018, Comcast bought a 30% stake of Sky plc. The next day on September 26, 2018, Fox with the consent of its acquirer sold its 39% stake to Comcast in exchange for $15 billion in cash.[206] In October 2018 Comcast later acquired the rest of the shares of Sky with the company being delisted in November.[207] The merger was completed on November 7, 2018 when the company was delisted after becoming a wholly owned subsidiary and division of Comcast.[208]

On June 20, 2022, Comcast acquired Levl, an American-Israeli startup develops technology that authenticates wireless devices and can help prevent hacking, for an estimated $50 million. Following the acquisition, Comcast announced it will set up its first development center in Israel.[209]

Discover more about History related topics

Julian A. Brodsky

Julian A. Brodsky

Julian A. Brodsky is an American businessman, the co-founder of Comcast Corporation and served as its chief financial officer and vice chairman. He also served as co-founder and chair of Comcast Interactive Capital, Comcast's venture capital unit now called Comcast Ventures.

Corporate spin-off

Corporate spin-off

A corporate spin-off, also known as a spin-out, or starburst or hive-off, is a type of corporate action where a company "splits off" a section as a separate business or creates a second incarnation, even if the first is still active. It is distinct from a sell-off, where a company sells a section to another company or firm in exchange for cash or securities.

Jerrold Electronics

Jerrold Electronics

Jerrold Electronics was an American provider of cable television equipment, including subscriber converter boxes, distribution network equipment, and headend equipment in the United States.

Initial public offering

Initial public offering

An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment banks, who also arrange for the shares to be listed on one or more stock exchanges. Through this process, colloquially known as floating, or going public, a privately held company is transformed into a public company. Initial public offerings can be used to raise new equity capital for companies, to monetize the investments of private shareholders such as company founders or private equity investors, and to enable easy trading of existing holdings or future capital raising by becoming publicly traded.

Market capitalization

Market capitalization

Market capitalization, sometimes referred to as market cap, is the total value of a publicly traded company's outstanding common shares owned by stockholders.

HBO

HBO

Home Box Office (HBO) is an American pay television network, which is the flagship property of namesake parent subsidiary Home Box Office, Inc., itself a unit owned by Warner Bros. Discovery. The overall Home Box Office business unit is based at Warner Bros. Discovery's corporate headquarters inside 30 Hudson Yards in Manhattan's West Side district. Programming featured on the network consists primarily of theatrically released motion pictures and original television programs as well as made-for-cable movies, documentaries, occasional comedy and concert specials, and periodic interstitial programs.

Metromedia

Metromedia

Metromedia was an American media company that owned radio and television stations in the United States from 1956 to 1986 and controlled Orion Pictures from 1988 to 1997. Metromedia was established in 1956 after the DuMont Television Network ceased operations and its owned-and-operated stations were spun off into a separate company. Metromedia sold its television stations to News Corporation in 1985, and spun off its radio stations into a separate company in 1986. Metromedia then acquired ownership stakes in various film studios, including controlling ownership in Orion. In 1997, Metromedia closed down and sold its media assets to Metro-Goldwyn-Mayer.

Maclean-Hunter

Maclean-Hunter

Maclean-Hunter (M-H) was a Canadian communications company, which had diversified holdings in radio, television, magazines, newspapers and cable television distribution.

E. W. Scripps Company

E. W. Scripps Company

The E. W. Scripps Company is an American broadcasting company founded in 1878 as a chain of daily newspapers by Edward Willis "E. W." Scripps and his sister, Ellen Browning Scripps. It was also formerly a media conglomerate. The company is headquartered at the Scripps Center in Cincinnati, Ohio. Its corporate motto is "Give light and the people will find their own way", which is symbolized by the media empire's longtime lighthouse logo.

@Home Network

@Home Network

@Home Network was a high-speed cable Internet service provider from 1996 to 2002. It was founded by Milo Medin, cable companies Tele-Communications Inc. (TCI), Comcast, and Cox Communications, and William Randolph Hearst III, who was their first CEO, as a joint venture to produce high-speed cable Internet service through two-way television cable infrastructure. At the company's peak it provided high speed Internet service for 4.1 million subscribers in the United States, Canada, Japan, Australia, and the Benelux nations. The company operated as four joint ventures, three of which were international. In 1999, the company acquired Excite. In 2008, @Home was merged into Ziggo.

Comcast Spectacor

Comcast Spectacor

Comcast Spectacor is a Philadelphia-based American sports and entertainment company. It owns the Philadelphia Flyers of the National Hockey League, the Maine Mariners of the ECHL, the Philadelphia Wings of the National Lacrosse League, the Seoul Infernal of the Overwatch League, and formerly owned the Philadelphia 76ers of the National Basketball Association. The company owns and manages the Wells Fargo Center and formerly managed the Spectrum in South Philadelphia, plus several community skating rinks in the Philadelphia region known as Flyers Skate Zone. The Comcast SportsNet (CSN) regional sports networks were also owned by Comcast Spectacor prior to parent company Comcast's acquisition of NBCUniversal in January 2011; CSN is now operated through NBC Sports.

Microsoft

Microsoft

Microsoft Corporation is an American multinational technology corporation headquartered in Redmond, Washington. Microsoft's best-known software products are the Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft ranked No. 14 in the 2022 Fortune 500 rankings of the largest United States corporations by total revenue; it was the world's largest software maker by revenue as of 2022. It is considered as one of the Big Five American information technology companies, alongside Alphabet, Amazon, Apple, and Meta.

Divisions and subsidiaries

Comcast Cable (Xfinity)

Comcast Cable, which goes by the brand name Xfinity, provides cable television, broadband internet, and home telephone services. Comcast Cable also provides similar services to small to medium-sized business through its Comcast Business brand, and Fortune 1000 companies through its Comcast Enterprise brand.[210]

NBCUniversal

Comcast delivers third-party television programming content to its own customers, and also produces its own first-party content both for subscribers and customers of other competing television services. Fully or partially owned Comcast programming includes Comcast Newsmakers, Comcast SportsNet, SportsNet New York, MLB Network, The Golf Channel, Syfy, and USA Network. On May 19, 2009, Disney and ESPN announced an agreement to allow Comcast Corporation to carry the channels ESPNU and ESPN3.[211]

Comcast's content networks and assets also include E!, Oxygen, Golf Channel, NBCSN, Universal Kids, Bravo, and the regional NBC Sports Networks. When Comcast took majority ownership in NBCUniversal, a significant number of cable networks were added to this list. Comcast's NHL deal obligated them to create a U.S. version of NHL Network, launched in October 2007.

Comcast has also operated local channels in some markets, such as Comcast Television in the Detroit region, Comcast Network in the Philadelphia and Mid-Atlantic regions (formerly CN8), and Comcast Entertainment Television in Denver and parts of Utah. They primarily carried local programs and sports (including, in some cases, serving as the designated overflow channel for local regional sports networks).

DreamWorks Animation

On August 22, 2016, NBCUniversal bought DreamWorks Animation along with its major IP, including Shrek, How to Train Your Dragon, Kung Fu Panda, Trolls, and Madagascar and Big Idea Entertainment owning its famous Christian computer animated direct-to-video franchise VeggieTales.[212][213][214][215]

Sky Group

Through Sky, Comcast offers any first-party and third-party television programming which using the satellite distribution system to its customers and subscribers across several countries in Europe, such as the United Kingdom, Ireland, Germany, Austria, Switzerland, Italy and Spain. It is Europe's largest media company and pay-TV broadcaster by revenue (as of 2018),[216] with 23 million subscribers and more than 31,000 employees as of 2019.[217][218]

Until November 2018, Sky was owned by 21st Century Fox through a 39.14% controlling stake;[219] on 9 December 2016, following a previous attempt under News Corporation that was affected by the News International phone hacking scandal, 21st Century Fox announced that it had agreed to buy the remainder of Sky, pending government approval. However, after a bidding war that included Disney (which was, in turn, acquiring most of 21st Century Fox assets), Comcast acquired the entirety of Sky in 2018 for £17.28 per-share.

In 2020, NBCUniversal and Sky Group began preparations to launch an international news channel called NBC Sky World News.[220][221] The service was also planned for it to be available on Peacock in the United States. Plans for the launch – initially scheduled for summer 2020[222] – were put on hold due to the COVID-19 pandemic in the United Kingdom.[223] and in August, the proposed service was scrapped, resulting in layoffs of 60 employees.[224][225] NBC subsequently allowed its free streaming service NBC News Now to be seen internationally, and is available globally on YouTube and on Sky TV and Virgin Media in the UK.[226]

Xumo

Xumo is a free ad-supported streaming television (FAST) service, which Comcast acquired on February 25, 2020 for an undisclosed amount. The service operates as a business within the Comcast Cable division. Comcast planned to position the service as a compliment to its premium streaming service Peacock (as well as compete with ViacomCBS's Pluto TV and Fox Corporation's Tubi), and leverage its streaming technology, as well as its distribution partnerships with smart TV manufacturers.[227][228][229]

On October 19, 2021, Comcast announced "XClass TV", a line of smart TVs manufactured by Hisense that would be powered by the X1 software platform used by its cable services.[230]

In April 2022, Comcast and Charter Communications announced that they would form a joint venture to form a "next-generation streaming platform", with Comcast contributing its Xfinity Flex, XClass TV, and Xumo businesses.[231][232][233] In November 2022, Comcast and Charter announced that the joint venture would use the Xumo name, with Xfinity Flex, Xumo, and XClassTV rebranded as Xumo Stream Box, Xumo Play, and Xumo TV respectively.[234]

Professional sports

In 1996, Comcast bought a controlling stake in Spectacor from the company's founder, Ed Snider.[235] Comcast Spectacor holdings now include the Philadelphia Flyers NHL hockey team and their home arena in Philadelphia. Over a number of years, Comcast became majority owner of Comcast SportsNet, as well as Golf Channel and NBCSN (formerly the Outdoor Life Network, then Versus). In 2002, Comcast paid the University of Maryland $25 million for naming rights to the new basketball arena built on the College Park campus, the Xfinity Center. Before it was renamed for Comcast's cable subsidiary, Xfinity Center was called Comcast Center from its opening in 2002 through July 2014. Comcast became the sponsor of NASCAR's second-tier series renaming it the NASCAR Xfinity Series in 2015.

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List of assets owned by Comcast

List of assets owned by Comcast

Here is a list of assets owned by American global telecommunications conglomerate Comcast.

Comcast Business

Comcast Business

Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses. In 2012, Comcast Business grew by 34%, the fastest growth of any of Comcast's products in 2012, reaching $2.4 billion in revenue. In 2013, Comcast Business generated $3.2 billion in revenue, an increase of 26% over 2012 revenue.

NBCUniversal

NBCUniversal

NBCUniversal Media, LLC is an American multinational mass media and entertainment conglomerate corporation owned by Comcast and headquartered at 30 Rockefeller Plaza in Midtown Manhattan, New York City, United States.

MLB Network

MLB Network

The MLB Network is an American television sports channel dedicated to baseball. It is primarily owned by Major League Baseball, with Warner Bros. Discovery through its sports unit, Comcast's NBC Sports Group, Charter Communications, and Cox Communications having minority ownership.

ESPN

ESPN

ESPN is an American international basic cable sports channel owned by ESPN Inc., owned jointly by The Walt Disney Company (80%) and Hearst Communications (20%). The company was founded in 1979 by Bill Rasmussen along with his son Scott Rasmussen and Ed Eagan.

ESPNU

ESPNU

ESPNU is an American multinational digital cable and satellite sports television channel owned by ESPN Inc., a joint venture between the Disney Media Networks division of The Walt Disney Company and the Hearst Communications. The channel is primarily dedicated to coverage of college athletics, and is also used as an additional outlet for general ESPN programming. ESPNU is based alongside its sister networks at ESPN's headquarters in Bristol, Connecticut.

ESPN3

ESPN3

ESPN3 is an online streaming service owned by ESPN Inc., a joint venture between The Walt Disney Company and Hearst Communications, that provides live streams and replays of global sports events to sports fans in the United States.

Bravo (American TV network)

Bravo (American TV network)

Bravo is an American basic cable television network, launched on December 8, 1980. It is owned by the NBCUniversal Television and Streaming division of Comcast's NBCUniversal. The channel originally focused on programming related to fine arts and film. It currently mainly focuses on lifestyle reality television series targeted at 25-to-54-year-old women as well as the LGBTQIA+ community.

NBC Sports Regional Networks

NBC Sports Regional Networks

NBC Sports Regional Networks is the collective name for a group of regional sports networks in the United States that are primarily owned and operated by the NBCUniversal division of the cable television company Comcast. The networks were originally established as Comcast SportsNet (CSN), a unit of Comcast's cable television business, beginning with a network in Philadelphia which launched in 1997. Their operations were aligned with the national NBC Sports division following the 2011 acquisition of NBC Universal by Comcast. NBC Sports Regional Networks' business and master control operations are based in Englewood Cliffs, NJ.

NHL Network (American TV channel)

NHL Network (American TV channel)

NHL Network is an American sports-oriented cable and satellite television network that is a joint venture between the National Hockey League and NBCUniversal. Dedicated to ice hockey, the network features live game telecasts from the NHL and other professional and collegiate hockey leagues, as well as NHL-related content including analysis programs, specials and documentaries.

Regional sports network

Regional sports network

Regional sports network (RSN) in the United States and Canada is a cable television channel that presents sports programming to a local market or geographical region.

Shrek (franchise)

Shrek (franchise)

Shrek is an American media franchise made by DreamWorks Animation, loosely based on William Steig's 1990 picture book Shrek!. The series primarily focuses on Shrek, a bad-tempered but good-hearted ogre, who begrudgingly accepts a quest to rescue a princess, resulting in him finding friends and going on many subsequent adventures in a fairy tale world. It includes four computer-animated films: Shrek (2001), Shrek 2 (2004), Shrek the Third (2007), and Shrek Forever After (2010). A short 4-D film, Shrek 4-D, which originally was a theme park ride, was released in 2003. Two television specials, the Christmas television special Shrek the Halls (2007) and the Halloween television special Scared Shrekless (2010), have also been produced. Two spin-off films were made centered around the character Puss in Boots: 2011's Puss in Boots and it's sequel, 2022's The Last Wish. Additionally, a stage musical adaptation was made and premiered at Broadway for more than a year.

Criticism and controversies

Comcast service van, Ypsilanti Township, Michigan
Comcast service van, Ypsilanti Township, Michigan

In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service. The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI.[236] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%." The ACSI analysis also addresses this contradiction, stating that "Such pricing power usually comes with some level of monopoly protection and most cable companies have little competition at the local level. This also means that a cable company can do well financially even though its customers are not particularly satisfied."[237][238]

In April 2014, Comcast was awarded the 2014 "Worst Company in America" award; an annual contest by the consumer affairs blog The Consumerist that runs a series of reader polls to determine the least popular company in America. This was the second time Comcast had been awarded this title, the first being in 2010.[239]

Comcast spends millions of dollars annually on lobbying.[240][241] Comcast employs the spouses, sons and daughters of mayors, councilmen, commissioners, and other officials to assure its continued preferred market allocations.[242][243][244]

Comcast was given an "F" for its corporate governance practices in 2010, by Corporate Library, an independent shareholder-research organization. According to Corporate Library, Comcast's board of directors ability to oversee and control management was severely compromised (at least in 2010) by the fact that several of the directors either worked for the company or had business ties to it (making them susceptible to management pressure), and a third of the directors were over 70 years of age. According to The Wall Street Journal nearly two thirds of the flights of Comcast's $40 million corporate jet purchased for business travel related to the NBCU acquisition, were to CEO Brian Roberts' private homes or to resorts.[245]

On August 1, 2016, Washington State Attorney General Bob Ferguson filed a lawsuit against Comcast Corporation in King County Superior Court, alleging the company's own documents reveal a pattern of illegally deceiving their customers to pad their bottom line by tens of millions of dollars.[246] The FCC issued a $2.3 million fine to Comcast after finding that the company was charging customers for unordered services and equipment. More than a thousand customers issued complaints about these unprecedented charges to their bill. In addition, numerous customers reported inappropriate name-calling and interrogation by customer service representatives. Comcast's executive vice president, David Cohen, admitted the company needed to improve their customer service.[247]

On August 8, 2016 an official Comcast employee confirmed that Comcast was changing native 1080i channels to the 720p60 format. "Official Employees are from multiple teams within Comcast: Product, Support, Leadership."[248]

In February 2017, Comcast was ordered by the self-regulatory National Advertising Review Board to cease using a claim based on Speedtest.net data that it has "America's fastest internet", stating that "Ookla's data showed only that Xfinity consumers who took advantage of the free tests offered on the Speedtest.net website subscribed to tiers of service with higher download speeds than Verizon FiOS consumers who took advantage of the tests." They were also ordered to stop using a claim that the company offers the "fastest in-home Wi-Fi," which was poorly substantiated.[249]

On December 21, 2018, Minnesota State Attorney General Lori Swanson filed a lawsuit against Comcast in Hennepin County over allegations that the company had overcharged customers for cable packages, added home security, service protection plans, modem and other equipment packages to customers bills without their consent, and did not give customers the prepaid 200$ Visa cards they promised to give if customers kept up-to-date on their monthly bills for 90 days on their advertisements.[250] On January 25, 2020, the lawsuit was settled, Comcast being ordered to refund 15,600 customers and give 16,000 other customers debt relief. Comcast was also ordered to disclose the full amounts customers will be charged for using their services on their advertisements.[251]

As of fall 2019, Comcast is the last major cable provider or streamer to neglect to carry the ACC Network, prompting some customers to consider cutting the cord or switching providers.[252][253] Forbes magazine criticized the decision not to carry the college sports network as violating a fundamental principle of marketing: "never give your customers a reason to switch."[254] North Carolina Governor Roy Cooper asked Comcast and AT&T to carry the network, after which AT&T did so on their U-Verse cable service.[253][255]

In June 2021, the Supreme Court rejected a petition for review by Comcast regarding an anti-trust lawsuit by Viamedia, Inc. after the Biden administration had recommended against review.[256]

Discover more about Criticism and controversies related topics

Criticism of Comcast

Criticism of Comcast

A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which featured a representative not allowing a customer to cancel his service. This clip went viral. Comcast has also been widely criticized, most publicly by Netflix, for its position against net neutrality, the principle that all traffic on the internet should be treated equally.

American Customer Satisfaction Index

American Customer Satisfaction Index

The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index based in Ann Arbor, Michigan.

Internal Revenue Service

Internal Revenue Service

The Internal Revenue Service (IRS) is the revenue service for the United States federal government, which is responsible for collecting U.S. federal taxes and administering the Internal Revenue Code, the main body of the federal statutory tax law. It is an agency of the Department of the Treasury and led by the Commissioner of Internal Revenue, who is appointed to a five-year term by the President of the United States. The duties of the IRS include providing tax assistance to taxpayers; pursuing and resolving instances of erroneous or fraudulent tax filings; and overseeing various benefits programs, including the Affordable Care Act.

Lobbying

Lobbying

In politics, lobbying, persuasion, interest representation, government relations, or government affairs and sometimes legislative relations, legislative affairs, or advocacy, is the act of lawfully attempting to influence the actions, policies, or decisions of government officials, most often legislators or members of regulatory agencies, but also judges of the judiciary. Lobbying, which usually involves direct, face-to-face contact in cooperation with support staff that may not meet directly face-to-face, is done by many types of people, associations and organized groups, including individuals on a personal level in their capacity as private citizens, it is also practiced by corporations in the private sector serving their own interests, by non-profits and non-governmental organizations in the voluntary sector, by fellow legislators or government officials influencing each other through legislative affairs in the public sector, and by advocacy groups. It is also an industry known by many of the aforementioned names, and has a near complete overlap with the public affairs industry. Lobbyists may be among a legislator's constituencies, for example amateur lobbyists such as a voter or a bloc of voters within their electoral district acting as private citizens; while others like professional lobbyists may engage in lobbying as a business or profession. Professional lobbyists are people whose business is trying to influence legislation, regulation, or other government decisions, actions, or policies on behalf of a group or individual who hires them. Individuals and nonprofit organizations can also lobby as an act of volunteering or as a small part of their normal job. Governments often define "lobbying" for legal purposes, and regulate organized group lobbying that has become influential.

The Wall Street Journal

The Wall Street Journal

The Wall Street Journal is an American business-focused international daily newspaper based in New York City with international editions published in Chinese and Japanese. The Journal and its Asian editions are published six days a week by Dow Jones & Company, a division of News Corp. The newspaper is published in broadsheet format and online. The Journal has been printed continuously since its inception on July 8, 1889. The Journal is regarded as a newspaper of record, particularly in terms of business and financial news. The newspaper has won 38 Pulitzer Prizes, the most recent in 2019.

Bob Ferguson (politician)

Bob Ferguson (politician)

Robert Watson Ferguson is an American lawyer and politician serving as the 18th attorney general of Washington. A member of the Democratic Party, he was first elected in 2012 and re-elected in 2016 and 2020. Prior to serving as Attorney General, Ferguson was a member of the King County Council.

Speedtest.net

Speedtest.net

Speedtest.net, also known as Speedtest by Ookla, is a web service that provides free analysis of Internet access performance metrics, such as connection data rate and latency. It is the flagship product of Ookla, a web testing and network diagnostics company founded in 2006, and based in Seattle, Washington, United States.

ACC Network

ACC Network

ACC Network (ACCN) is an American multinational subscription-television channel owned and operated by ESPN Inc. Dedicated to coverage of the Atlantic Coast Conference, it was announced in July 2016 and launched on August 22, 2019. The channel operates from ESPN's headquarters in Bristol, Connecticut, though some programming and staff is in Charlotte, North Carolina.

Cord-cutting

Cord-cutting

In broadcast television, cord-cutting refers to the pattern of viewers, referred to as cord-cutters, cancelling their subscriptions to multichannel television services available over cable or satellite, dropping pay television channels or reducing the number of hours of subscription TV viewed in response to competition from rival media available over the Internet. This content is either free or significantly cheaper than the same content provided via cable.

Forbes

Forbes

Forbes is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. Forbes also reports on related subjects such as technology, communications, science, politics, and law. It is based in Jersey City, New Jersey. Competitors in the national business magazine category include Fortune and Bloomberg Businessweek. Forbes has an international edition in Asia as well as editions produced under license in 27 countries and regions worldwide.

North Carolina

North Carolina

North Carolina is a state in the Southeastern region of the United States. The state is the 28th largest and 9th-most populous of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, Georgia and South Carolina to the south, and Tennessee to the west. In the 2020 census, the state had a population of 10,439,388. Raleigh is the state's capital and Charlotte is its largest city. The Charlotte metropolitan area, with a population of 2,595,027 in 2020, is the most-populous metropolitan area in North Carolina, the 21st-most populous in the United States, and the largest banking center in the nation after New York City. The Raleigh-Durham-Cary combined statistical area is the second-largest metropolitan area in the state and 32nd-most populous in the United States, with a population of 2,043,867 in 2020, and is home to the largest research park in the United States, Research Triangle Park.

Roy Cooper

Roy Cooper

Roy Asberry Cooper III is an American attorney and politician, serving as the 75th governor of North Carolina since 2017. A member of the Democratic Party, he served as the 49th attorney general of North Carolina from 2001 to 2017 and in the North Carolina General Assembly in both the House of Representatives and Senate between 1987 and 2001.

Carbon footprint

Comcast reported total CO2e emissions (direct + indirect) for the twelve months ending 31 December 2020 at 2,291 Kt (-249 /-9.8% y-o-y).[257]

Comcast's annual total CO2e emissions (direct + indirect) (in kilotonnes)
Dec. 2019 Dec. 2020
2,540[258] 2,291[257]

Source: "Comcast", Wikipedia, Wikimedia Foundation, (2023, March 22nd), https://en.wikipedia.org/wiki/Comcast.

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Notes
  1. ^ Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corporation, not the parent company (see: Bloomberg profile on Comcast Holdings Corporation). Technically, the current parent company was founded December 7, 2001 as CAB Holdings Corporation, which changed its name to AT&T Comcast Corporation before finally taking on the Comcast Corporation name (see: Nov 2002 8K/A Form Archived March 25, 2014, at the Wayback Machine and Nov 2002 S-4 Archived March 25, 2014, at the Wayback Machine)
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External links
  • Media related to Comcast at Wikimedia Commons
  • Official website
  • Business data for Comcast Corporation:

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